Intensive Family Support Key Worker – Social Care

Intensive Family Support Key Worker – Social Care 150 150 TCLRec
Intensive Family Support Key Worker – Social Care
Newcastle Upon Tyne
Contract / Temporary

Newcastle 1004772414594910

Posted: 14th September 2023 11:53
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  • Pay Rate:

    £16.60 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • Newcastle Upon Tyne,


What's involved with this role:

Temporary Intensive Family Support Key Worker – Social Care

Reference no:  Newcastle 1004772414594910

Pay Rate: £16.60 per hour PAYE 

35-37 Monday – Friday, normal working hours

This opening assignment is for 3 months

City: Newcastle Upon Tyne

Enhanced DBS disclosure is listed as a requirement for this role

To work in partnership with families who are experiencing challenging situations / circumstances, in their homes and in the wider community, in order to achieve positive outcomes for the whole family.

Key Responsibilities:

  • Be responsible for an allocated case load of families, who have multiple and complex needs.
  • Work with families in a variety of settings, in particular the family home to address key issues that have an impact on parenting capacity, children’s developmental needs and family and environmental factors. As well, as the Think Family Agenda.
  • Be responsible for working with appropriate partners to deliver interventions and to contribute to the assessment of families, where children are under Child in Need, Child Protection Plans and where relevant Early Help Assessment, as part of a step down approach.
  • Work in partnership with families and other agencies, to plan and deliver a bespoke package of support for all individuals within the family, considering both their individual needs and the needs of the wider family. Through this process identify and understand the family’s strengths and challenges and analyse in order to meet outcomes.
  • Act as an advocate for families where necessary, and as a mediator where relationships are difficult or have broken down.
  • Work in partnership with families in a persistent, motivational and challenging way.
  • Support family members to develop skills which will enable them to improve their parenting capacity and confidence to ensure that children’s basic care needs are met.
  • Use a positive whole family approach to develop empowering relationships, so that families become more resilient and independent, so that their need of support services is reduced over time.
  • An understanding of good parenting and risk factors and safeguarding concerns to children and vulnerable adults, as well as a knowledge of child development and children’s needs
  • Responsible for keeping up to date and accurate case notes detailing interactions with families and other services, maintain up to date recording systems and reports in line with the Family Action’s policies.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Full UK driving licence.



  1. Educated to level 3 or above with a recognised professional qualification in social work, health, education or equivalent and evidence of a commitment to continuing learning and professional development. Level 4 Award, Work with Parents (Intense support to families with multiple and complex needs) is also desirable.



  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Experience of providing direct support in the home to children and families with complex needs which may include parenting, mental health, offending, substance misuse domestic violence and abuse and/or educational, including experience of working in community settings.
  3. A knowledge of child development and children’s needs, along with an understanding of good parenting and of risk factors and safeguarding concerns to children and vulnerable adults.
  4. Experience of identifying and delivering appropriate evidence based interventions e.g. Solihull Approach, Parenting programmes, Restorative Justice, Protective behaviours.
  5. Experience of working with issues of conflict and confrontation and an ability to diffuse difficult situations
  6. Experience of carrying out Early Help assessments, support planning, formulating action plans and reporting outcomes.
  7. Experience of working within the Child Protection and Child in Need arenas.
  8. Knowledge of relevant legislation, and guidance in relation to child protection and safeguarding procedures


Skills & Abilities:

  1. Ability to work with resistant families who may not be willing to engage, using a range of techniques that encourage active participation
  2. Ability to plan and deliver a structured programme of support for parents/carers to improve their parenting skills and develop their ability to problem solve.
  3. Good communication skills, both verbal and written, in English. This should include the ability to keep good records and to give accurate information to a diverse user group. This will also include the ability to produce reports for external agencies eg. Case conferences, court.
  4. The ability to work independently and as part of a team within a framework of Family Action’s policies and procedures.
  5. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).




Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Newcastle 1004772414594910
Intensive Family Support Key Worker – Social Care
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Newcastle 1004772414594910
Intensive Family Support Key Worker – Social Care
Client Category: Local Authority

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