In Reach / Outreach Rough Sleeper Support Worker

In Reach / Outreach Rough Sleeper Support Worker 150 150 tcl-admin
In Reach / Outreach Rough Sleeper Support Worker
Contract / Temporary

Shropshire RQ790338

Posted: 24th January 2023 10:12
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  • Pay Rate:

    £11.70 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3-4 months


    SY2 6ND

What's involved with this role:

Temporary In Reach / Outreach Rough Sleeper Support Worker   

Reference no: Shropshire RQ790338   

Pay rate £11.70 per hour PAYE   


Enhanced DBS disclosure required 

To provide intensive and comprehensive support to those individuals in Shropshire who are sleeping rough, as well as those identified to be at risk of, or have a recent history of doing so 

Key responsibilities: 


  • To respond to new referrals by visiting locations where rough sleeping is reported (excepting known individuals), sometimes early in mornings. Morning response will be covered on a rota basis in addition to normal working hours. 
  • Meet regularly with new existing rough sleepers, and those at risk as determined by the Rough Sleeper Coordinator to provide intense and comprehensive support towards obtaining and sustaining accommodation. 
  • To ensure that an action/support plan and risk assessment is in place for each individual identified. 
  • In addition to the above, to provide support relating to health, addictions, offending behaviour etc in conjunction with colleagues from partner agencies. 
  • To meet weekly with the Rough Sleeper Coordinator to review cases and to assist with the preparation of reports on progress and outcomes for all identified individuals. 
  • Liaise with each individual’s allocated HOT Officer as frequently as necessary to ensure all information is provided and up-to-date. 
  • Liaise effectively and appropriately with other statutory and voluntary agencies and signpost applicants for appropriate specialist assistance. 
  • Support the Council to undertake its Cold Weather and Severe Weather Emergency Provision. 
  • Maintain accurate, confidential and up to date records for all applicants. 
  • Participate in regular overnight counts/estimates of rough sleeper numbers 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • A minimum of 4 GCSEs (including Maths and English) or equivalent 
  • Understanding of Tenancy law 
  • Experience of working in a customer focused environment 
  • Experience in taking a hands-on approach to problem solving 
  • Experience of working with and signposting to, other agencies, both statutory and voluntary in Shropshire 
  • Verbal communication skills both face to face and by telephone 
  • Ability to work methodically to keep accurate records and produce relevant statistical information as required 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. 
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Shropshire RQ790338
In Reach / Outreach Rough Sleeper Support Worker
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Shropshire RQ790338
In Reach / Outreach Rough Sleeper Support Worker
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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