Housing Options & Opportunities Advisor

Housing Options & Opportunities Advisor 150 150 tcl-admin
Housing Options & Opportunities Advisor
Contract / Temporary

Camden RQ783770

Posted: 7th February 2023 17:37
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  • Pay Rate:

    £15.40 per hour PAYE

  • Hours per Week:

    21.45 Monday – Friday, normal working hours

  • This opening assignment is for 3 weeks


    N1C 4AG

What's involved with this role:

Temporary Housing Options & Opportunities Advisor   

Reference no: Camden RQ783770   

Pay rate £15.40 per hour PAYE   

The post-holder will provide tailored advice to customers of the homelessness prevention service on a range of options and opportunities including housing, tenancy sustainment, tenancy rights and security of tenure, protection from eviction, wellbeing, welfare benefits and debt 

Key responsibilities: 


  • Provide specialist advice and tenancy sustainment casework to a range of residents including, mainly private sector households, households who are threatened with homelessness, households or individuals, threatened with illegal eviction households in insecure accommodation, young people and families within families.  
  • Respond effectively to, prevent homelessness through advice, negotiation, mediation or conciliation, or by securing immediate access to alternative accommodation and generally promoting a housing options approach to service delivery to a full range of customers.  
  • To be responsible for managing a caseload, maintaining accurate, detailed casework records, excellent spread sheet and excel skills, Identifying priorities and meeting individual and service performance targets. The successful candidates will demonstrate the Camden Way and drive us to continue to excel with innovative approaches to homelessness prevention. You will be involved in tenancy sustainment, tenancy relation (Protection from Eviction Act 1977 ) preventing and assessing homelessness in line with the Housing Act 1996, Part VII (as amended by the Homelessness Act 2002 and the Localism Act 2012). You will be responsible for meeting challenging targets for homelessness prevention through provision of first class housing advice and tenancy sustainment and security of tenure advice and widest range of housing options. You will ensure through casework with applicants and landlords/agents and along with external organisations that tenancies set up via Camden’s PRS access schemes are sustainable 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Good organisation skills and use of spreadsheets and collating data 
  • Excellent negotiation, customer care and IT skills 
  • Able to go the extra mile to achieve outstanding results 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Camden RQ783770
Housing Options & Opportunities Advisor
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Camden RQ783770
Housing Options & Opportunities Advisor
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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