Housing Options Officer – Housing Support

Housing Options Officer – Housing Support 150 150 tcl-admin
Housing Options Officer – Housing Support
BLACKPOOL, Lancashire
Contract / Temporary

Blackpool 0006 A2E0 / 1

Posted: 24th October 2022 09:50
Apply Related Jobs
  • Pay Rate:

    £13.44 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months

  • BLACKPOOL, Lancashire,

    FY1 5DA

What's involved with this role:

Full Job Title: Temporary Housing Options Officer – Housing Support

Job Reference: Blackpool 0006 A2E0 / 1

Pay Rate: £13.44 per hour PAYE

Basic DBS disclosure required

This role is office based.

To assist the Housing Options Team Leaders to deliver the Council’s statutory duties relating to Parts V1(Allocations) and V11 (Homelessness) of the Housing Act 1996 (as amended by the Homelessness Act 2002 and the Localism Act 2011) with a particular emphasis on the prevention of homelessness wherever possible.

Specifics include:

  • Provide a comprehensive front line advice and assessment service ensuring that the Council’s statutory duties and responsibilities are delivered as set down in the Housing Act 1996 Part V11 (as amended by the Homelessness Act 2002 and the Localism Act 2011) with a focus on preventing homelessness wherever possible
  • Administer the Council’s Housing Register within legislation and policy to determine priority, banding criteria and applicant choice
  • Undertake in depth housing register assessments ensuring that any underlying issues are identified and addressed and appropriate referrals made to other agencies
  • Undertake home visits as appropriate
  • Ensure that vulnerable housing register applicants are identified and provided with appropriate assistance
  • Shortlist housing register applicants for nomination to properties held by Registered Social Landlords in line with policies, procedures, agreements and targets
  • Determine eligibility for the private rented sector accommodation scheme, BC Lettings
  • Provide in depth housing options/ homelessness assessments for people who are homeless or at risk of homelessness within statutory provisions, determine all non priority cases, undertake detailed casework for households who have a priority need under the Housing Act 1996 (Part V11) as amended by the Homelessness Act 2002 and make recommendations to the Housing Options Team Leader who will be responsible for the formal determination of all priority need homeless applications.
  • Provide general welfare benefit advice
  • Provide advice on private tenancy related matters, dealing with cases involving possible eviction, security of tenure or harassment

Provide day to day support and guidance to other team members/ colleagues within the service/ division to enable them to effectively assist homeless and potentially homeless households


Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

  1. Qualifications:
    1. Good general level of education
    2. Please give details of all qualifications held, especially those relating to the role
  2. Knowledge & Skills:
    1. Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.
    2. Knowledge of Landlord and Tenant, Immigration, Welfare Benefits and relevant Social Services legislation.
    3. Effective communication skills both verbal and written.
    4. Ability to negotiate and work assertively, yet in a sensitive manner, with those who are potentially homeless to ensure that they achieve a realistic understanding of their situation and to discuss the options available to them.
    5. Ability to investigate issues in a sensitive manner
    6. Ability to accurately record statements and findings
  3. Experience:
    1. Previous experience in a similar Housing role
    2. Please provide details of all relevant experience
  4. IT skills including Microsoft packages


To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. *** *** Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above – your CV must address the requirements listed

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

Drop files here browse files ...
If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Blackpool 0006 A2E0 / 1
Housing Options Officer – Housing Support
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Email Job Reminder

If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Blackpool 0006 A2E0 / 1
Housing Options Officer – Housing Support
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

    New Search

    Are you sure you want to delete this file?