Housing Options & Homeless Prevention Officer

Housing Options & Homeless Prevention Officer 150 150 tcl-admin
Housing Options & Homeless Prevention Officer
Uxbridge, Hillingdon
Interim Position

Hillingdon RQ711207

Posted: 7th November 2022 15:09
Apply Related Jobs
  • Pay Rate:

    £21.93 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 4 months

  • Uxbridge, Hillingdon,

    UB8 1UW

What's involved with this role:

Interim Housing Options & Homeless Prevention Officer

Reference no:  Hillingdon RQ711207

Pay Rate: £21.93 per hour PAYE

Hybrid working - office based 50% of the time once they have completed an office-based induction period which normally takes two weeks to complete depending on level of competency.  

The Homelessness Prevention & Advice Officer will work to prevent homelessness wherever possible developing and keeping under review personalised housing plans as required by the Homelessness Reduction Act. The successful candidate will be expected to be part of the Housing Options duty Service, completing assessment, and carrying out respective prevention and relief work and managing a varied caseload.

Key responsibilities:

  • Manage a caseload to prevent homelessness wherever possible, developing and keeping under review personalised Housing Plans as required by the Homelessness Reduction Act to ensure they remain relevant, motivating clients to be proactive in sustaining or seeking accommodation.
  • Work to comply with prevention and relief duties, issuing decision notifications, undertaking full homelessness investigation, determining the duty owed issuing decision letters in compliance with the Council's duties under the Housing Act 1996 as amended, Homelessness Reduction Act, Codes of Guidance and caselaw.
  • Interview households who are threatened with homelessness and explain what duties may be owed to them including the provision of interim accommodation as appropriate so they are clear on the procedures that will be followed with a focus on finding housing solutions.
  • To prevent homelessness where possible and to work as part of a team operating a frontline customer service including assessing applicants who approach as homeless on the day.
  • Undertake a holistic assessment of current housing issues and seek out appropriate solutions where possible at an early stage to prevent homelessness.
  • Fully investigate homelessness applications and complete records of enquiries updating databases.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  1. Relevant professional level qualification.


Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. ICT Skills: Basic IT skills including Microsoft packages or equivalent (e.g. G Suite).
  3. Knowledge of Part VII Housing Act 1996, Homelessness Reduction Act and other relevant legislation and statute is required along with experience of carrying out homelessness enquires, casework and drafting s184 decision letters.
  4. Practical experience of delivering in a pressurised Housing Options Services and is manage the multiple demands and pressures of the service.
  5. Demonstrating good telephone manner / skills as all interviews are conducted by telephone at present.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

Drop files here browse files ...
If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Hillingdon RQ711207
Housing Options & Homeless Prevention Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Email Job Reminder

If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Hillingdon RQ711207
Housing Options & Homeless Prevention Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

    New Search

    Are you sure you want to delete this file?