Housing Options Advisor – Housing Options Team

Housing Options Advisor – Housing Options Team 150 150 TCLRec
Housing Options Advisor - Housing Options Team
Contract / Temporary

Wakefield 0008 F993 / 1

Posted: 11th June 2024 17:04
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  • Pay Rate:

    £15.43 per hour PAYE

  • Hours per Week:

    37 Monday - Friday, 08:30 - 17:00

  • This opening assignment is for 9-10 months


    WF1 1DF

What's involved with this role:

Temporary Housing Options Advisor - Housing Options Team  

Reference no: Wakefield 0008 F993 / 1 

Pay Rate: £15.43 per hour PAYE 

37 Monday - Friday, 08:30 - 17:00

This opening assignment is for 9-10 months


Enhanced DBS disclosure required

Undertake housing options assessments & delivery housing options advice and assistance to ensure the Council meets its statutory responsibilities to people who are homeless, at risk of homelessness or in housing needs.

Key Responsibilities

  • Work as part of an office based service wide homeless duty team and carry out assessments for homeless, potentially homeless households or people in housing need identifying barriers and support needs gathering relevant information and obtaining permission to enable homeless decisions to be made .
  • Undertake housing options assessments, Personal Housing Plans & deliver housing options advice and assistance to ensure the Council meets its statutory responsibilities to people who are homeless, at risk of homelessness or in housing needs.
  • Make relevant third party enquiries and obtain information to help establish details of the case.  This could involve a variety of enquiries to private individuals, landlords, lenders and statutory and voluntary organisations.
  • Prevent or delay homelessness by negotiating with current and potential housing providers to allow the applicant to retain their existing accommodation or move to alternate accommodation.
  • Provide service users with a full appraisal of their situation providing realistic and assertive but sensitive advice taking into account individual needs and situations and to encourage them to consider all options available to them to obtain new accommodation or prevent losing their existing accommodation.
  • Prevent or delay homelessness by negotiating with current and potential housing providers to allow the applicant to retain their existing accommodation or move to alternate accommodation.
  • Undertake financial assessments to inform and assist in the prevention of homelessness
  • Develop statutory housing plans ensuring they are reviewed and statutory duties are referred for discharge in accordance with legislation, guidance and good practice.
  • Research local housing options working with a wide range of providers in all sections of the market to identify housing solutions for individuals
  • Explain to service users the process of making a homeless application, the reasons why detailed enquiries will be undertaken and possible outcomes of such an assessment.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.


  • A qualification at level 3 of the qualifications and Credit Framework or has significant work based experience


  • Good knowledge of homeless legislation, guidance and good practice.
  • Good knowledge of homeless prevention techniques and strategies.
  • Good knowledge of accommodation options and services for homeless and vulnerable people within the district.
  • Knowledge of the social and financial costs of homelessness to individuals, the local authority and other relevant bodies.
  • Knowledge of Safeguarding adults and children.
  • Knowledge of equality and diversity.
  • Knowledge of data protection and freedom of information.
  • Good knowledge of support and risk assessment techniques.
  • Knowledge of local housing allocation policies.
  • Thorough understanding of the housing and support needs of homeless and vulnerable people.
  • Understanding of the districts choice based lettings scheme.


  • Experience of working within homelessness, social housing or a housing related support environment in a voluntary or other appropriate setting.
  • Experience of interviewing members of the public and liaising with other organisations.
  • Experience of working with vulnerable clients.
  • Experience in managing a caseload and keeping appropriate case notes and work based systems accurately updated.
  • Experience of managing service users’ expectations and challenging behaviour.
  • Experience of assessing support needs and risk assessment for vulnerable people.
  • Experience of working within policies and procedures and influencing change to new or existing practice by contributing to the development of new procedures.

Skills & Abilities:

  • Ability to communicate effectively with a range of individuals and organisations, including vulnerable people who may exhibit challenging behaviour.
  • Ability to adapt communication styles and approaches to suit the situation, taking account of the needs of the audience.
  • Ability to negotiate and work assertively with potentially homeless people to ensure that they achieve a realistic understanding of their situation and the options available to them.
  • Ability to deal with and manage conflict effectively and safely.
  • Able to mediate and negotiate to obtain successful outcomes for service users in line with service objectives.
  • Ability to treat service users with respect and aim to provide the most effective service possible.
  • Ability to consider information making timely, well-judged decisions.
  • Ability to discuss and negotiate with accommodation providers to obtain information, prevent homelessness/improve housing opportunities for those in housing need and /or to use as part of homeless enquiry work.
  • Ability to record clear and legible written case notes and also maintain accurate, clear and timely case notes within in house case recording systems.
  • Ability to be self-motivated and be able to organise own workload, use own initiative with the minimum of daily supervision
  • Ability to accurately analyse information making timely, well-judged decisions. Can work to overcome barriers in order to achieve a successful outcome.
  • Ability to take responsibility for gaining new skills, knowledge and experience and builds on these pursuing goals and objectives energetically.
  • Confident and effective users of IT applications including word processing, excel spreadsheets, email and internet as well as in house housing management systems.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Wakefield 0008 F993 / 1
Housing Options Advisor - Housing Options Team
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Wakefield 0008 F993 / 1
Housing Options Advisor - Housing Options Team
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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