- Pay Rate:
£16.96 per hour PAYE
- Hours per Week:
35 Monday – Friday, normal working hours
This opening assignment is for 4 months
- CATFORD, LONDON,
Housing & Early Intervention Officer
Reference no: Lewisham 0006 DAA1 / 1
Pay rate £16.96 per hour PAYE
Standard DBS disclosure required
To act as the first point of contact for clients and others presenting to the service. To undertake initial triage assessments to identify support and housing need for clients who may be vulnerable with complex needs. To provide an efficient, person centred, information, advice, guidance, intervention, assessment, assistance and practical support service to residents, enabling them to make informed choices in relation to their housing needs and signpost as necessary
- To promote a housing options approach to service delivery by providing advice information and assistance.
- To prevent and resolve homelessness/ housing issues by joint working with other departments and agencies.
- To triage, carry out initial assessment and assessment of needs for customers and determine if a person is likely to be homeless or threatened with homelessness and refer any cases to the relevant team for specialist prevention/relief work.
- To identify where referrals to relevant agencies are appropriate
- To input data and ensure IT systems are kept up to date and accurate
- To have an understanding and knowledge of the support needs of all cohorts who may approach the local authority with a housing need, including mental health, substance misuse, offending, learning disabilities, physical health, education employment and training.
- To have an understanding and knowledge of the services available to support vulnerable adults, both statutory and voluntary.
- To have an understanding of the supported accommodation to which clients can be referred.
- To have an understanding of the Housing Act 1996 Part 7 as amended.
- To deal with telephone enquiries from internal and external stakeholders and members of the public
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- Good level of general education
- Knowledge of housing related support services
- Knowledge of the housing options approach to homelessness prevention
- Knowledge of the support needs of vulnerable adults in housing need
- Knowledge of support services available to vulnerable adults
- Experience of working with vulnerable customers
- Experience of carrying out administrative duties for a service
- Excellent communication skills- verbally and written
- Ability to focus on service priorities in a pressurised and high profile environment
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
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Housing & Early Intervention Officer
Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.