- Pay Rate:
£11.97 per hour PAYE
- Hours per Week:
37 Monday – Friday, normal working hours
This opening assignment is for 1-2 months
- MANCHESTER,
M60 2LA
Temporary Home To School Transport Assistant
Reference no: MCC 0007 B080 / 1
Pay Rate: £11.97 per hour PAYE
37 Monday – Friday, normal working hours
This opening assignment is for 1-2 months
City: £11.97 per hour PAYE
Enhanced DBS disclosure required
Contribute to the goals of the team through the provision of high quality business support. Will provide high quality, customer focused, flexible and timely support thereby contributing to the achievement of objectives of a fast moving operational service. Will contribute effectively to the development of business support initiatives and value-added activities to meet the needs of the service
Key Responsibilities:
- Deal efficiently and courteously, with tact and diplomacy, to all queries and correspondence, both written and verbal from a wide range of internal and external customers.
- Use initiative and established procedures to resolve queries at the first point of contact or escalate when appropriate within agreed timescales and procedure.
- Update and extract information from management information systems accurately and competently as required including the retrieval and collation of reports to agreed procedure.
- Complete all documentation and correspondence accurately and to a high standard in line with procedures and within agreed timescales.
- Procure, monitor and maintain office equipment, ensuring changes are made in line with procedures, budgets and agreed timescales
NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Knowledge:
- Demonstrates an understanding of the views of others and communicates in a realistic and practical manner using appropriate language and medium, listens attentively to views and issues of others
Experience:
- Experience of communicating with a range of customers, professionals and residents
- Experience in Home to School Transport, Childrens Services, Local Authority would be advantageous
Skills & Abilities:
- Strong interpersonal skills and work in a busy team, provide assistance to the Transport Support Officers.
- Excellent communication skills.
- IT skills, use of recording systems (Liquid Logic would be advantageous) working with data.
- Ability to work independently and as part of a team under pressure and at pace in a busy work environment.
ALD
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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.