Highway Maintenance Officer

Highway Maintenance Officer 150 150 TCLRec
Highway Maintenance Officer
Contract / Temporary

Surrey BL TCL 81135

Posted: 18th September 2023 17:13
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  • Pay Rate:

    £16.70 per hour PAYE

  • Hours per Week:

    35-37 Monday – Friday, normal working hours

  • This opening assignment is for 6-7 months


    RH2 8EF

What's involved with this role:

Temporary Highway Maintenance Officer   

Reference no: Surrey BL TCL 81135   

Pay Rate: £16.70 per hour PAYE   

35-37 Monday – Friday, normal working hours 

This opening assignment is for 6-7 months  


This is an important front facing role and will be the focal point for delivering and supporting a range of maintenance activities. The role will be varied with different challenges each day, ranging from managing vegetation gangs, investigating drainage issues to explaining what we are doing to customers and Members. The postholder will always be expected to uphold excellent customer care standards and communicate directly with a range of stakeholders, including residents and elected Members. Reporting to the Maintenance Engineer, they will be part of a team which needs to be flexible and deal with issues over a wide geographical area. It is expected the team will be the eyes and ears on the ground and support significant or emergency events 

Key Responsibilities: 


  • Plan and prioritise own work activities for the weeks ahead, to ensure operational efficiency. Respond effectively to changing demands, adjusting priorities as needed.  
  • Assist with work in a relevant technical or regulatory area in order that statutory and policy compliance is maintained.   
  • Respond to and resolve enquiries and problems, judging when to pass on complex queries or involve others, to provide an effective service and clear advice to colleagues and customers.  
  • Guide and/or supervise junior staff in their duties to facilitate their development and ensure service quality standards are maintained. 
  • Communicate and liaise with service users and/or external contacts, representing the team/service as required.  
  • May assist in the management of a small budget or recovery of income.   
  • Collate data, prepare reports/statistics to meet statutory/management information requirements.  
  • Recommend improvements and support implementation to systems, processes and procedures, ensuring best practice is shared across the team.  
  • Support, coordinate and undertake research into a variety of projects in the defined area of activity to support achievement of team’s objectives. 

NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 


  • Good standard of Secondary Education. New Roads and Street works Act accreditation (or equivalent, training can be provided for this).  
  • Suitable qualification (such as City & Guilds) in Highways and Inspection & Monitoring (training can be provided) 
  • Educated to A level, HNC or equivalent, or able to evidence ability at an equivalent level, and/or relevant vocational qualification (level 3/4 QCF). 



  • Knowledge of relevant technical area including, where appropriate, relevant practical skills. 


Skills & Abilities: 

  • Good IT skills, including MS Office and database management systems.  
  • Good written and oral communication skills with the ability to build sound relationships with customers and explain technical issues to non technical people.  
  • High level administrative, analytical and organisational skills. 
  • Ability to prepare and present reports in a logical and digestible format.  



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Surrey BL TCL 81135
Highway Maintenance Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Surrey BL TCL 81135
Highway Maintenance Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

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