Head of Housing Projects

Head of Housing Projects 150 150 TCLRec
Head of Housing Projects
Wembley, London
Interim Position

Brent 5234543

Posted: 7th September 2023 09:41
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  • Pay Rate:

    £33.18 per hour PAYE

  • Hours per Week:

    40 Monday – Friday, normal working hours

  • This opening assignment is for 5-6 months

  • Wembley, London,

    HA9 0FJ

What's involved with this role:

Interim Head of Housing Projects

Reference no:  Brent 5234543

Pay Rate: £33.18 per hour PAYE 

40 Monday – Friday, normal working hours

This opening assignment is for 5-6 months

City: Wembley, London

This post has been created on a fixed term basis to lead the continuous development, improvement, efficiency and success of Brent Housing Management (BHM), which includes Income Collection and Recovery, Rent Accounting, Leaseholder and Home Ownership Services, Voids Management and Housing Tenancy Management.

Reporting to the Heads of Service for BHM, the post will lead and support on complex organisational transformation projects across the department, ensuring successful delivery of efficiencies.

Key Responsibilities:

  • Manage multi-disciplinary project teams to deliver organisational and cultural change, business process re-engineering and provide the momentum to drive savings and better resident experience
  • Facilitate service improvement, change management and culture change projects and transformation across BHM, council and its partners
  • Work with the Heads of Service to develop and implement strategies and plans for employee engagement and culture change
  • Lead the development and implementation of policies, initiatives and projects related to the improvement of services.
  • Work collaboratively with corporate directors and departmental management teams supporting departments’ key programmes and projects as well as change agendas to deliver effective services.
  • Work collegiately with colleagues on the Senior Management Team (SMT), and make a proactive contribution delivering departmental and corporate objectives.
  • Work collegiately with colleagues on the Departmental Management Team (DMT), and make a proactive contribution delivering departmental and corporate objectives
  • Lead cross-department projects and intiatives on behalf of the Corporate Director
  • Establish and maintain systems and processes for the effective operation of the Department including coordination of the drafting and clearance of management and committee reports; developing and tracking delivery against annual service plans and ensuring performance is monitored and reported
  • Ensure all complaints and enquiries are coordinated across the department and are responded to effectively and within timescales
  • Work closely with Operational Directors and the Heads of Service to support effective working relationships with relevant portfolio holders.
  • Maintain an overview of all key issues requiring the Heads of Service and Operational Directors attention in relation to BHM prioritising and flagging work that comes in and liaising with colleagues to resolve issues as they arise.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. Have or be willing to work towards a Housing qualification.



  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Delivering customer focused services and service improvements managing demands and pressures on the service and tight deadlines.
  3. Ensuring that the service is effectively resourced to deliver to the required standard.
  4. Planning for a minimum of one year anticipating priorities, changing landscape and predict the future service.
  5. Proven track record of achieving and managing cultural and organisational change and of leading improvement across housing services.
  6. Developing and delivering large scale projects and programmes.
  7. A record of innovative achievements in joint working with partners and stakeholders.
  8. Experience of contributing as part of a senior management team through effective business planning, budget management and performance appraisal.
  9. Substantial experience of partnership working, commanding confidence and building positive working relationships in support of key objectives.
  10. Experience of working with politicians or at board level.
  11. Evidence of relevant training commensurate with this level of post, or experience in a relevant business setting.
  12. Up to date knowledge and understanding of the housing & property sector in relation to legislation, regulations and governance.


Skills & Abilities:

  1. Strong Leadership and management skills including people, performance and budget management
  2. Communication, negotiating and influencing skills
  3. Work collaboratively corporately and departmentally creating a strong team spirit
  4. Strong role model who demonstrates a personal commitment to high standards of public service, honesty and integrity and professionalism
  5. Develop and maintain effective partnership arrangements both internal and external to the organisation.
  6. Identify opportunities through multi-agency working that deliver improvements.
  7. Exceptional leadership ability to develop and deliver a clear sense of service direction and purpose.
  8. Excellent judgement and demonstrable track record of senior management decision making.
  9. High level planning and management skills ensuring excellent service delivery.
  10. Think and act strategically, analyse complex evidence and develop practical, innovative and entrepreneurial solutions to the management of strategic issues and complex problems.
  11. Organisational skills to translate strategy into plans and deliver high performing services, managing risks and overcoming barriers to success.
  12. Communication and influencing skills to inform, consult and negotiate with a wide range of audiences in a straightforward, articulate and persuasive manner and the Interpersonal ability to engender confidence and respect.
  13. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Brent 5234543
Head of Housing Projects
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Brent 5234543
Head of Housing Projects
Client Category: Local Authority

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