Financial Assessment Business Support Manager

Financial Assessment Business Support Manager 150 150 TCLRec
Financial Assessment Business Support Manager
Contract / Temporary

Merton 5235959

Posted: 14th September 2023 13:42
Apply Related Jobs
  • Pay Rate:

    £19.30 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 3 months


    SM4 5DX

What's involved with this role:

Interim Financial Assessment Business Support Manager    

Reference no: Merton 5235959   

Pay Rate: £19.30 per hour PAYE   

35 Monday – Friday, normal working hours 

This opening assignment is for 3 months  


Deliver the business support to the Financial Assessments Team.   To actively lead in change within the department to maximise resources.  Responsible for ensuring accuracy of information and payments that impact on budgets or financial controls.  Lead the development and improvement of business transactions/systems to ensure the team can deliver effective and efficient functions.   

Key Responsibilities: 


  • Leading and designing the digitisation of systems within the team alongside IT partners.   
  • Monitoring and evaluating activities against targets/timescales providing a wide range of financial and performance data and reports for business monitoring purposes.   
  • Lead on performance reviews and improvement measures on an ongoing basis, helping to ensure that a customer focus is embedded within the function and innovative and creative solutions are evaluated to securing the highest quality and value for money function and audit requirements are met.   
  • Plan and develop project ideas. This includes setting and managing service expectations, developing a detailed project plan, defining the scope of the project, understanding project risks, and assigning team members to specific tasks.   
  • Supervise the team administrator to ensure projects are delivered on time.   
  • Build a wide range of strategic partnerships with relevant organisations/partners and cultivate these relationships to help deliver the service’s priorities and targets.   
  • Act as the lead relating to all deferred payment matters. This will include responding to general and complex queries, preparing all paperwork including the contract between the council, the service user or representative and care provider where necessary. Meeting with applicants either virtually or in person when required.  Working with the debt recovery team to ensure the legal charge is registered and everything is in place e.g., property insurance.    
  • Contribute to improving the financial assessment process, providing ideas to improve the service or change systems and processes to take account of new legislation, local policy, and any audit recommendations.    
  • Lead on periodic policy and procedures reviews and refresh.   
  • Develop a customer management approach ensuring greater coordination and stronger customer focus, based on systems for customer feedback and involvement. 

NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 


  • Educated to a higher level (degree level qualification or equivalent) or relevant demonstrable experience within Adult Social Care and specifically Financial Assessment or similar 
  • Relevant training in delivery of Financial Assessment Services or similar 



  • Excellent knowledge and understanding of national legislation, policy and guidance relating to Adult Social Care, in particular Financial Assessments   
  • Knowledge of the adult social care and community provider sectors required 
  • Understanding of Welfare Benefits 



  • Considerable experience of successfully delivering customer facing functions within public sector partnership settings and delivering tangible improvements to service outcomes. 
  • Extensive experience of developing and delivering successful and complex projects or services in partnership with other agencies.   
  • Experience of working within a politically driven organisation producing reports for elected member decision making  


Skills & Abilities: 

  • Excellent interpersonal skills with the ability to establish positive working relationships with staff at all levels, corporate colleagues, customers, and external organisations to generate confidence, trust, and respect 



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

Submit Your Application

Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

Drop files here browse files ...
If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Merton 5235959
Financial Assessment Business Support Manager
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Email Job Reminder

If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Merton 5235959
Financial Assessment Business Support Manager
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

    New Search

    Are you sure you want to delete this file?