eRostering Officer

eRostering Officer 150 150 TCLRec
eRostering Officer
Gillingham, Kent
Interim Position


Posted: 22nd May 2023 10:55
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  • Pay Rate:

    £16.84 per hour PAYE - DOE

  • Hours per Week:


  • Anticipated 3 months

  • Gillingham, Kent
What's involved with this role:


Role: eRostering Officer

Contract Length: anticipated 3 months, but may be extended for the right candidate

Location: Gillingham, Kent

Our client is within the public sector and they are looking to hire an eRostering Officer.

As the eRostering Officer you will  provide frontline support and advice in all aspects of the system and related systems. The post holder will support all areas of the hospital with the use of the system, carrying out reviews as per recommendations.

As the eRostering Officer you will have previous experience working in a similar role and knowledge of the healthcare setting. Knowledge of current issues relating to NHS strategy and policy is also desirable.

We are looking for an e Rostering Officer with sound knowledge of Allocate Health Roster Suite and should be an expert user of the system, with the ability to prepare and deliver training to all levels of staff.

As the eRostering Officer  you will have the following responsibilities:

  • To ensure all system users have received adequate training and have been issued with appropriate access levels to enable them to fulfil their job roles.
  • To prepare, plan and facilitate workshops / training sessions to assist with ongoing use of the system.
  • Contribute to the preparation of documentation and training guides.
  • Ensure that training materials reflect any software upgrades or improvements that are made as the project progresses
  • Provide written and oral communication and presentations, and be able to inspire and enthuse users
  • To provide technical support and liaise with relevant stakeholders to ensure any issues are escalated accordingly.
  • Ensure all service leads are able to generate relevant reports to aid effective roster management eg sickness, annual leave etc
  • Support service leads to use data information to proactively manage rosters and meet KPIs as required
  • Ensure that all improvements in eRostering practices are captured in order to demonstrate benefits realisation – finance, productivity, efficiency and staff satisfaction
  • In conjunction with the wider Workforce systems team, ensure supporting procedures are devised and implemented, working with relevant Trust and staff-side colleagues.
  • Proactively keep ahead of system developments, undertaking surveys or audits where necessary, to assist in the evaluation and testing of software upgrades and highlighting potential impacts.
  • Contribute to policy development and update as necessary based on the feedback from review meetings and end service users.
  • Ensure changes are in accordance with the Roster Policy and working regulations.
  • Organise, prioritise and adjust own workload in a manner that maintains and promotes quality.
  • To ensure and facilitate roster reviews in line with recommendations for all rosters across the Trust.
  • Provide rostering advice and support to unit / departmental managers and other Rota
  • Collaborate and involve the Workforce systems operational manager, Rota Coordinator/General and service managers, payroll and human resource departments to address issues relating to staff working conditions, patterns and hours.
  • Provide methods of effective feedback, recognising the success of effective rostering.

As the e Rostering Officer you will have worked in a similar role and will have the following skillset:

  • Degree in relevant subject or equivalent experience in a relevant role
  • Knowledge of the healthcare setting
  • Substantial experience of using the Allocate HealthRoster suite of applications
  • Previous experience in developing IT operational standards and processes.
  • Experience of data collection and inputting Payroll / ESR / IT experience Administration and implementation of other end user software applications
  • Delivering presentations and training - desirable
  • Experience of Data analysis and presenting in a meaningful format Previous eRoster system management


Contract Length: anticipated 3 months, but may be extended for the right candidate

Pay Rate: £16.84 per hour PAYE (DOE)

Location: Gillingham, Kent

Interview Process: MS Teams

As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.


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Job Ref: QAD/1065/1805
eRostering Officer
Client Category: Central Government Ministry

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Job Ref: QAD/1065/1805
eRostering Officer
Client Category: Central Government Ministry

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