Engagement & Participation Manager

Engagement & Participation Manager 150 150 TCLRec
Engagement & Participation Manager
Interim Position

Greenwich RQ855758

Posted: 27th March 2023 11:42
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  • Pay Rate:

    £29.00 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 6 months


    SE18 6HQ

What's involved with this role:

Interim Engagement & Participation Manager   

Reference no: Greenwich RQ855758   

Pay rate £29.00 per hour PAYE  

This opening assignment is for 6 months 

The Engagement and Participation Manager will be key to realising the council’s mission to be better at listening to communities and that our communities feel they are heard. The Manager will explore new and innovative ways to engage, mobilise and work alongside our communities as well as providing a corporate framework to ensure a strategic approach to the team’s work 

Key responsibilities: 


  • Provide leadership to the council’s new engagement and participation team developing it as a leader in best practice and seen as an exemplar in the sector. 
  • To shape the development of the Engagement and Participation team and manage related projects and workstreams. 
  • Work closely with colleagues delivering engagement functions across directorates. 
  • Work with relevant colleagues to develop innovative resident engagement initiatives, ensuring residents’ views are reflected in policy-making 
  • To oversee the development of innovative participatory approaches including but not limited to citizens panels and community networks that will help drive participation at a hyper local level 
  • To work alongside partners and stakeholders particularly in the voluntary community sector to encourage participation engagement   
  • To manage robust and long-lasting community engagements shaped by community research and in-depth knowledge of the borough   
  • To provide expert advice to services around consultation, engagement and participation ensuring that the Council properly consults and includes residents in decision making 
  • To use data to provide insight into policy development and develop metrics to evaluate performance 
  • To manage ‘consultation and engagement fatigue’ through having a tighter grip and strategic view on council wide engagement 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Knowledge of current thinking and approaches to participation, engagement and community mobilisation 
  • Experience of managing high profile community participation and engagement activity 
  • Experience of using innovative participatory approaches and methods to deliver high quality engagement in key projects and programmes 
  • Experience of working directly with senior managers/ elected Member and stakeholders in a politically-led environment 
  • Experience of working with multiple stakeholders including the VCS, partners and residents 
  • Experience of mobilising communities in pursuit of common goals 
  • Experience of managing staff and budgets 
  • Demonstrable experience of research and analysis and drafting reports 
  • Excellent analytical skills with good lateral thinking to develop creative and innovative policy informed by robust engagement 
  • Excellent written and verbal communication skills, able to draft correspondence, reports and other documentation in a clear and sensitive manner 
  • Good project management skills and a thorough approach to solving problems 
  • Ability to manage difficult conversations in a diplomatic manner, ensuring all parties are working towards shared goals 
  • Ability to ensure all stakeholders (internal and external) play their part and contribute to a common agenda 
  • Ability to run workshops, focus groups and research with stakeholders 
  • Ability to design inclusive engagement which involves those who don’t usually engage with the council and ensure all voices are heard 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Greenwich RQ855758
Engagement & Participation Manager
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Greenwich RQ855758
Engagement & Participation Manager
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

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