Control Room Officer – CCTV

Control Room Officer – CCTV 150 150 tcl-admin
Control Room Officer - CCTV
Wembley, London
Contract / Temporary

Brent 5218206

Posted: 16th October 2022 19:24
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  • Pay Rate:

    £16.01 per hour PAYE

  • Hours per Week:

    36 shift Monday – Sunday, 06:00-18:00 hrs

  • This opening assignment is for 5 months

  • Wembley, London,

    HA9 0FJ

What's involved with this role:

Temporary Control Room Officer - CCTV

Job Ref: Brent 5218206

Pay Rate: £16.01 per hour PAYE

To work 7 days shift and rotas as directed or as necessary, on a rotating shift pattern including weekend & bank holiday working as required.

The post holder will Operate CCTV equipment and cameras in compliance with legal requirements, CCTV Code of Practice, council policies and Borough Control Room operating procedures. They will provide support to the Police in the detection of crime and supplying evidential recordings as required.

Key responsibilities:

  • Support the Council’s civil contingencies arrangements and to assist as necessary in times of urgency
  • Operate the Council’s Closed Circuit Television systems, and ensure delivery of an effective CCTV service and to co-operate with outside agencies in relation to CCTV information and evidence in line with Data Protection and Human Rights legislation
  • Ensure the integrity, accuracy and confidentiality of all information gained is secure at all times by compliance with appropriate legislation (such as the Data Protection Act 1998) and the Council's CCTV code of practice, and in line with ICO code of practice and SCC code of practice.
  • Operate CCTV equipment and cameras in compliance with legal requirements, CCTV Code of Practice, council policies and Borough Control Room operating procedures.
  • Provide support to the Police in the detection of crime and supplying evidential recordings as required.
  • Attend court to give evidence as and when required.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  • Relevant professional qualification
  • BTEC Level 2 CCTV course in Public Space Surveillance or equivalent training or qualification
  • SIA licence in Public Space Surveillance.


Experience, Skills & Knowledge:

  • Effective Communication skills.
  • Experience in similar environment eg - police/London Fire Brigade / London Ambulance Service or local authority CCTV control room
  • Knowledge of the council’s emergency response arrangements
  • knowledge of CCTV operating procedures and associated requirements
  • Knowledge of legal requirements and council policies relating to the use, dissemination and securing of information, data and evidence
  • A good understanding of the emergency services’ roles and the way in which the Council can provide high level support in an emergency and day to day operations
  • Knowledge and good awareness of control room and radio procedures.



  • Use of radio and computer programmes
  • Experience of full IP based system and use of similar CCTV control systems.



To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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Thank you for your interested in this job. Please use the form below to apply.

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If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Brent 5218206
Control Room Officer - CCTV
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Brent 5218206
Control Room Officer - CCTV
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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