Civic Enforcement Officer – Community Safety Services

Civic Enforcement Officer – Community Safety Services 150 150 TCLRec
Civic Enforcement Officer - Community Safety Services
Contract / Temporary

Darlington 1004914314954108

Posted: 23rd May 2024 10:31
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  • Pay Rate:

    £13.02 per hour PAYE

  • Hours per Week:

    37 Monday - Friday, normal working hours

  • This opening assignment is for 9-10 months

  • Darlington,

    DL1 5QT

What's involved with this role:

Temporary Civic Enforcement Officer - Community Safety Services

Job Ref: Darlington 1004914314954108

Pay Rate: £13.02 per hour PAYE

Hours per week: 37 Monday - Friday, normal working hours 

Role Length: This opening assignment is for 9-10 months

City: Darlington

Enhanced DBS disclosure required for this role

The purpose of the role is to provide on street and civil enforcement for car parking nuisance parking, environmental crime as well as responding to and addressing incidents of anti-social behaviour.

Key Responsibilities:

  • Patrol and enforce parking areas in accordance with enforcement procedures.
  • Serve notices for contraventions of parking regulations.
  • Complete reports and returns of parking information as required.
  • Provide witness evidence where required in respect of parking regulations & proceedings.
  • Report damage to car parking equipment, signage, surfaces and structures to the Senior Enforcement Officer.
  • Service and maintain car park machines, including the renewal of ticket supplies, clearing of coin blockages and other minor faults.
  • Contribute to the seasonal upkeep of car parks including snow clearance and similar emergency duties to facilitate smooth operation of the car parks in inclement weather.
  • Provide cover for East Street Car Park security arrangements such as the opening and closure of the car park when required.
  • Respond to and deal with nuisance parking.
  • Respond to calls from victims and witnesses of anti-social behaviour and provide support and advice.
  • Respond to and address incidents of anti-social behaviour on the street. In some cases being first on the scene and deescalate situations which may become volatile.
  • Dealing with a range of antisocial behaviour incidents, at times as a lone worker, which will require a different approach depending on the circumstances.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Full UK driving licence required for this role.



  1. City and Guilds 1889, NVQ Level 2 or equivalent in Car Parking Enforcement.


Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Knowledge and understanding of community nuisance and anti- social behaviour.
  3. Approximately one year’s experience of dealing with the public.
  4. Awareness of environmental crime and environmental crime enforcement.
  5. Experience of investigating incidents of anti-social behaviour.
  6. Experience of producing criminal prosecution files and court attendance.
  7. Experience of working in a car parking operation.
  8. Awareness of the Police and Criminal Evidence Act 1984 (PACE), Criminal Procedures and Investigatory Act 1996 (CPIA), Regulations of Investigatory Powers Act 2000 (RIPA).
  9. Ability to work unsupervised following procedures and protocols.
  10. Ability to carry out basic service and maintenance of car park machines.
  11. Ability to carry out the physical duties of the role, including a significant amount of walking (average 10 miles) in all weather conditions on daily basis.
  12. Ability to empathise with victims of anti-social behaviour and provide reassurance and support.
  13. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).




Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Darlington 1004914314954108
Civic Enforcement Officer - Community Safety Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Darlington 1004914314954108
Civic Enforcement Officer - Community Safety Services
Client Category: Local Authority

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