Business Support Officer x2 – Adults Social Care

Business Support Officer x2 – Adults Social Care 150 150 TCLRec
Business Support Officer x2 - Adults Social Care
Contract / Temporary

Merton 5239734

Posted: 6th November 2023 13:54
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  • Pay Rate:

    £15.24 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 3-6 months


    CR4 4TP

What's involved with this role:

Temporary Business Support Officer x2 - Adults Social Care

Reference no: Merton 5239734

Pay Rate: £15.24 per hour PAYE

35 Monday – Friday, normal working hours

This opening assignment is for 3-6 months


The post will be part of an administration team that exists to provide an important administrative and secretarial service to adult community and older people services to ensure the smooth running of those services. This is to include using computerised information systems, collating statistics and returns as required by the Trust, word-processing, developing and maintaining filing systems, being first port of call (usually by telephone) for patients, relatives/carers and other professionals

Key Responsibilities:

  • Supporting processes required to input and extract data from the Mosaic system as directed.
  • Support key service processes, which could include: administration regarding Safeguarding, offers of Carers Assessment, Processing provider payment and contribute time to Reception.
  • Be responsible for ensuring the data on RIO and Mosaic is accurate and up to date. The post holder will extract routine data for the Trust and/or team members. To produce reports and alert team to errors and problems as they arise.
  • Ensure that Treatment Outcome Profile data required by the NTA is accurate and up to date.
  • Ensure that carers detail recorded on both RIO and MOSAIC.
  • Ensure that all dependants are recorded on RIO and MOSAIC and all information regarding Safeguarding Children procedures for example CASSA (CAFs) is uploaded on both systems.
  • Ensure that other data required by NDTMS and commissioners is accurate and up to date

NB: Please feel free to apply to us direct via jo[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • NVQ Business Administration level 2 or 3 or willingness to work towards achieving it
  • GCSE English or equivalent


  • Knowledge of the business and how it supports patient care


  • Demonstrable and strong experience of administrative & secretarial work, managing a busy workload
  • Experience of working within a multi-disciplinary team
  • Front line customer service experience

Skills & Abilities:

  • Exceptional organisational skills and ability to prioritise
  • Excellent communication and interpersonal skills
  • Ability to provide secretarial support for meetings e.g. organising, booking rooms, minute taking
  • Ability to manage diverse workload whilst dealing with frequent interruptions


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Merton 5239734
Business Support Officer x2 - Adults Social Care
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Merton 5239734
Business Support Officer x2 - Adults Social Care
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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