Business Support Officer – Community Care

Business Support Officer – Community Care 150 150 TCLRec
Business Support Officer - Community Care
Contract / Temporary

Guildford 5235786

Posted: 12th September 2023 16:04
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  • Pay Rate:

    £15.00 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 6-7 months


    GU2 8EN

What's involved with this role:

Temporary Business Support Officer - Community Care 

Reference no: Guildford 5235786   

Pay Rate:  £15.00 per hour PAYE   

37 Monday – Friday, normal working hours 

This opening assignment is for 6-7 months  


Basic DBS disclosure required 

Responding to incoming calls and emails from the general public and internal partners, on behalf of the Community Services department, and resolving queries from customers. Taking booking requests for Community Meals and Transport services and alerting the teams of any cancelations or additional requests for support 

Key Responsibilities: 


  • Helping customers access our Community Transport, Community Meals services.  
  • Supporting residents by signposting them to partnership schemes and organisations including completing food bank referrals.  
  • Showing customers around the centre to show what support is available to them, including the Playzone, Coffee Shop Area, Older Persons Activity Hub, Community Fridge, Community Pantry, and Thrive at the Hive.  
  • Daily cashing up of tills (card and cash payments) including the end of day reporting, reconciling incoming payments to the Accounts Dept, and identifying any issues regarding reconciliation. Compiling all cash money ready for collection by the security team  
  • Reconciling welfare money raised by the customers and keeping a log of all income and expenditure.  
  • Placing order requests and accurately coding invoices on behalf of teams within Community Services using our financial database. 
  • Weekly collation of the Vulnerable Persons report to send to Surrey County Council  
  • Raising monthly invoices for external groups and organisations, as well and regular customers for Community Meals and the Activity Centre 

NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Skills & Abilities: 

  • Excellent verbal communication skills and IT proficiency 
  • Ability to learn new processes 



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Guildford 5235786
Business Support Officer - Community Care
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Guildford 5235786
Business Support Officer - Community Care
Client Category: Local Authority

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