Business Support Officer/Administrator – Resources

Business Support Officer/Administrator – Resources 150 150 TCLRec
Business Support Officer/Administrator – Resources
Ellesmere Port, Cheshire
Contract / Temporary

W Cheshire 5234190

Posted: 18th August 2023 08:35
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  • Pay Rate:

    £11.39 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months

  • Ellesmere Port, Cheshire,

    CH65 0BE

What's involved with this role:

Temporary Business Support Officer/Administrator – Resources

Reference no:  W Cheshire 5234190

Pay Rate: £11.39 per hour PAYE 

37 hours Monday – Friday, normal working hours

This opening assignment is for 2-3 months

City: Ellesmere Port, Cheshire

Proven minute taking skills and experience are essential for this role.

The post holder will provide business and administrative support within the Safeguarding Children Unit.  At each level the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development.

Key Responsibilities:

  • Receive and action requests from Children Social Care and Partner Agencies to set up a range of multi-agency child protection meetings, via electronic referrals telephone or email. Organise and facilitate these meetings – agreeing invite lists, sending out invitations, agreeing and distributing agendas, booking rooms, collating and distributing confidential reports and preparing meeting packs for the meeting chair
  • Deliver high standard minutes in relation to complex, sensitive and emotionally demanding child protection meetings. Produce documentation with statutory timescales as detailed within national and local guidance
  • Ensure that the child’s electronic record is updated within 24 hours of every child protection conference providing the local authority with a live and accurate record of all children at risk of significant harm who are resident within the Borough
  • Support unit managers in maintaining and monitoring all financial and administrative systems including Oracle and Comensura. Creating and approving purchase requisitions, generating orders and payments etc. To enable Unit Managers to maintain budgets efficiently and effectively in accordance with financial regulations
  • Receive and action requests to the Safeguarding Children Unit made via secure email, telephone or post. Determining their importance and priority responding directly or referring them to more senior colleagues thereby ensuring that service needs are met and business levels are maintained
  • Maintain and monitor all central and service specific information systems and databases used within the SCU. Maintaining accuracy, quality and integrity of the data and ensuring all data and information is accessible to enable the service and managers to meet statutory and local requirements
  • Respond to all internal and external communications sensitively, diplomatically and using discretion to provide up to date, constant and accurate advice, guidance and information in accordance with relevant regulations, policies and procedures, to ensure standards are maintained and business needs are met. Ensure that all data is maintained securely and distributed appropriately and securely in line with relevant regulations, policies and procedures
  • Alert unit managers to any shortfall in service that could put a child at risk, impact on compliance or damage the reputation of the unit or the local authority
  • Operate at all times to the high professional standards set within the safeguarding child unit and Cheshire West and Chester Council
  • Assist in carrying out research for service and business process reviews, collating, researching and analysing data and presenting the results in a clear, concise format to assist managers, customers and members in their decision making
  • Contribute to the training and development of the Business Support Assistant with the SCU and across the authority as required to ensure that all staff gain relevant skills and knowledge to carry out their roles in accordance with the agreed standards.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. 5 GCSE’s – A to C including English and Maths.
  2. ECDL or equivalent or evidence of working towards.


Skills & Experience:

  1. Experience of managing administrative and information systems.
  2. Minute taking skills and good efficient typing skills
  3. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  4. Knowledge, experience and awareness of work procedures necessary in administration / finance.
  5. Excellent communication skills.
  6. Strong IT skills including Word, Excel, Outlook, Access and other databases, to include ORACLE.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: W Cheshire 5234190
Business Support Officer/Administrator – Resources
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: W Cheshire 5234190
Business Support Officer/Administrator – Resources
Client Category: Local Authority

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Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

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