Business Support Officer/Admin/PA

Business Support Officer/Admin/PA 150 150 TCLRec
Business Support Officer/Admin/PA
Sherwood Lodge, Nottingham
Contract / Temporary

Nottinghamshire BL TCL358298

Posted: 15th May 2023 10:34
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  • Pay Rate:

    £12.77 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 20 months

  • Sherwood Lodge, Nottingham,

    NG5 8PP

What's involved with this role:

Temporary Business Support Officer/Admin/PA

Reference no:  Nottinghamshire BL TCL358298

Pay Rate: £12.77 per hour PAYE

This opening assignment is for 20 months

Office based

NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.

Minute taking skills & experience is essential for this role

To support the VRU project management function ensuring proper administration and co-ordination of VRU functions including meeting administration, project boards and associated project documentation repositories, data protection, budgets and transparency.

This role provides a full and confidential secretarial and business support service to the Head of VRU primarily, but other members of the Senior Leadership Team if directed by the CEO. The role requires the individual to work proactively as part of a small team with minimal supervision

Key responsibilities:

  • Assess and triage all enquiries to identify the most appropriate customer service pathway including working in close conjunction with VRU Programme Manager and other OPCC Business Support Officers for all VRU/ OPCC related matters.
  • Ensure all GDPR and confidentiality measures are appropriate and effective, including handling com- plex confidential and sensitive matters which require co-ordination of responses both internally and/or partner organisations in accordance with OPCC policy and procedure.
  • Organise meetings, draft agendas, arrange venues and refreshments. Produce accurate minutes/notes of meetings in a timely manner.
  • Be responsible for booking venues and facilities for consultation events, project workshops and seminars, ensuring that meetings are suitably adapted for all invitees needs with hybrid meetings where practicable.
  • Manage the decision-making process and maintain and record of all decisions and contracts made by the Police and Crime Commissioner in line with policy and procedure.
  • Progress and chase on a range of matters including actions and risks, meetings papers and monitoring reports to ensure deadlines are achieved.
  • Be responsible for handling petty cash, raising orders, processing payments, progressing contracts, monitoring expenditure and budgets in accordance with OPCC policy and procedure.
  • Provide general administrative support to include photocopying, collating reports, distribution of mail etc, in addition to organising developing and maintaining efficient and confidential filing systems and other computerised casework systems.
  • Provide cover and support for other OPCC Business Support and VRU team members when required.
  • Support delivery of an effective, efficient, and productive VRU/OPCC by providing collegiate support and occasional assistance to other function areas to ensure fulfilment of duties and activities.
  • Be responsible for personal and corporate development by identifying and taking the lead on opportunities for continuous improvement, developing innovations and proposals to ensure you are supporting both your own career needs and the professional development and evolution of the OPCC/ VRU.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  1. NVQ Level 2 in administration or equivalent.



  1. Must have 3 years’ experience and high level of competency working as an administrator in a large organisation.
  2. Experience of providing excellent customer ser- vice directly to the public, including being the first point of contact for enquires, in a demanding and pressurised environment.
  3. Experience of responding to urgent issues.
  4. Experience of managing and maintaining relationships.
  5. Resolving people / customer / management challenges.


Skills & Abilities:

  1. Ability to deal effectively with customers at all levels – external, internal and stakeholders.
  2. Exceptional attention to detail and excellent organisational skills, including the ability to prioritise correspondence, work and engagements, with minimal supervision to a high standard
  3. A high level of interpersonal skills and able to communicate effectively and professionally verbally and in writing, including progress chasing at a senior level.
  4. Must have an ability to produce concise and highly accurate written material, including noting actions and minute taking.
  5. Ability to plan and prioritise effectively to meet deadlines and deliver an excellent service.
  6. The skills and ability to draft correspondence on behalf of the OPCC.
  7. Diplomatic and tactful, able to maintain strict confidentiality in a politically sensitive environment.
  8. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Nottinghamshire BL TCL358298
Business Support Officer/Admin/PA
Client Category: Police Force

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

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Job Ref: Nottinghamshire BL TCL358298
Business Support Officer/Admin/PA
Client Category: Police Force

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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