Business Support Officer/ Admin – Children’s Services

Business Support Officer/ Admin – Children’s Services 150 150 TCLRec
Business Support Officer/ Admin - Children's Services
Contract / Temporary

W Cheshire 5250272

Posted: 11th June 2024 09:20
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  • Pay Rate:

    £12.38 per hour PAYE

  • Hours per Week:

    37 Monday - Friday, 08:30 - 17:00

  • This opening assignment is for 2 months


    CH65 0BE

What's involved with this role:

Temporary Business Support Officer/ Admin - Children's Services

Reference no: W Cheshire 5250272 

Pay Rate: £12.38 per hour PAYE 

37 Monday - Friday 08:30 - 17:00

This opening assignment is for 2 months


The post is a hybrid post, and you will be required to travel across the borough at times. 

The post holder will provide business and administrative support within the Safeguarding Children Unit.  At each level the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development. 

Key Responsibilities

  • Receive and action requests from Children Social Care and Partner Agencies to set up a range of multi-agency child protection meetings, via electronic referrals telephone or email. Organise and facilitate these meetings – agreeing invite lists, sending out invitations, agreeing and distributing agendas, booking rooms, collating and distributing confidential reports and preparing meeting packs for the meeting chair
  • Deliver high standard minutes in relation to complex, sensitive and emotionally demanding child protection meetings. Produce documentation with statutory timescales as detailed within national and local guidance
  • Ensure that the child’s electronic record is updated within 24 hours of every child protection conference providing the local authority with a live and accurate record of all children at risk of significant harm who are resident within the Borough
  • Support unit managers in maintaining and monitoring all financial and administrative systems including Oracle and Comensura. Creating and approving purchase requisitions, generating orders and payments etc. To enable Unit Managers to maintain budgets efficiently and effectively in accordance with financial regulations
  • Receive and action requests to the Safeguarding Children Unit made via secure email, telephone or post. Determining their importance and priority responding directly or referring them to more senior colleagues thereby ensuring that service needs are met and business levels are maintained
  • Maintain and monitor all central and service specific information systems and databases used within the SCU. Maintaining accuracy, quality and integrity of the data and ensuring all data and information is accessible to enable the service and managers to meet statutory and local requirements
  • Respond to all internal and external communications sensitively, diplomatically and using discretion to provide up to date, constant and accurate advice, guidance and information in accordance with relevant regulations, policies and procedures, to ensure standards are maintained and business needs are met. Ensure that all data is maintained securely and distributed appropriately and securely in line with relevant regulations, policies and procedures
  • Alert unit managers to any shortfall in service that could put a child at risk, impact on compliance or damage the reputation of the unit or the local authority
  • Operate at all times to the high professional standards set within the safeguarding child unit and the Council
  • Assist in carrying out research for service and business process reviews, collating, researching and analysing data and presenting the results in a clear, concise format to assist managers, customers and members in their decision making

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • 5 GCSE’s – A to C including English and Maths 
  • ECDL or equivalent or evidence of working towards


  • Knowledge, experience and awareness of work procedures necessary in administration / finance
  • Sound working knowledge of local government and its services


  • Experience of managing administrative and information systems

Skills & Abilities:

  • Minute taking skills and good efficient typing skills
  • Organisational skills
  • Ability to work independently with confidence and discretion 
  • High standard of accuracy essential with ability to prioritise
  • Proven ability to meet deadlines
  • Input / monitor spreadsheets, perform word processing tasks, communicate via e-mails and input / update databases
  • Microsoft Office, in particular Word, Excel, Outlook, Access and other databases, to include ORACLE


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: W Cheshire 5250272
Business Support Officer/ Admin - Children's Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: W Cheshire 5250272
Business Support Officer/ Admin - Children's Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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