Business Support Office/Administrator/PA – Housing

Temporary Business Support Office/Administrator/PA – Housing

Reference no:  K&C 5228800

Pay Rate: £15.64 per hour PAYE 

This opening assignment is for 1-2 months

Office Based  

Basic DBS disclosure is listed as a requirement for this role

The purpose of the role is to provide Executive Assistant Support to the Head of Resident Safety & Repairs; Assistant Directors & Director of Housing Management.

Key Responsibilities:

• Manage diaries for the Head of Resident Safety & Repairs; Assistant Directors and the Director, Liaising with internal and external stakeholders, arranging meetings, travel, organising meeting spaces, and ensuring these are well facilitated.
• Carrying out various administrative duties around meetings such as minute taking, sharing agendas, providing necessary documents to attendees, and ensuring governance processes are met.
• Work with the complaints team to ensure all complaints and councillors queries relevant to the directorate are managed effectively and within timescales.
• Liaise with key council officers, Councillors, staff, residents, and external agencies on behalf of the Directorate.
• Work with HR to support recruitment. Ensure that HR processes are followed. Assist with the end to end recruitment process from business case approval through to interview, appointment details, and on boarding.
• Monitor and update the progress of service plans across the Directorate including preparing regular updated plans the Housing Management Team (HMT).
• Contribute to the development and maintenance of all clerical and administrative support systems and processes for the Directorate.
• Update internal office information promptly whenever staff changes occur, including information kept for Health and Safety purposes and keep other staff in the Directorate updated on administrative matters when necessary.
• Use office IT systems and applications effectively to manage the process of archiving files/documents and maintenance of appropriate records in line with data protection and confidentiality principles.
• Take responsibility for understanding and continually increasing your knowledge of the function and purpose of the work of all sections within the office and the wider context in which it functions. This includes knowledge about all other area housing offices, Board members, other sections of the service and the Council, local councillors and MPs, Residents Associations, and external agencies and companies.
• Perform any other ad hoc duties relevant to the role that may arise such as managing general secretarial services, photocopying, note taking, massage taking, response/report writing, answering and screening inbound emails and phone calls, etc.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Previous experience as an executive support assistant/PA.
3. Experience in a social housing environment is preferable but not essential.
4. Excellent administrative and organisational skills are a must.
5. Clear communication skills.
6. Capable of managing a diverse
7. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.