Business Support Admin Officer / PA – Housing

Business Support Admin Officer / PA – Housing 150 150 TCLRec
Business Support Admin Officer / PA – Housing
Contract / Temporary

K&C 5235911

Posted: 14th September 2023 15:08
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  • Pay Rate:

    £15.64 per hour PAYE

  • Hours per Week:

    37.50 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • KENSINGTON, London,

    W8 6PW

What's involved with this role:

Temporary Business Support Admin Officer / PA – Housing

Reference no: K&C 5235911

Pay rate: £15.64 per hour PAYE

Hours per week: 37.50 Monday – Friday, normal working hours

This opening assignment is for 3 months

City: KENSINGTON, London

Basic DBS required for this role

Minute taking skills and experience are essential for this role

An experienced Business Support Officer/PA with good organisational skills is required to provide business/ Executive Assistant support for the Operations Manager of the Repairs and Planned Works Team. To support the Directorate with daily operational and administrative duties as well as facilitating other areas of the department as required.

Key responsibilities:

  • Manage diaries for the Head of Resident Safety & Repairs; Assistant Directors and the Director, liaising with internal and external stakeholders, arranging meetings, travel, organising meeting spaces, and ensuring these are well facilitated.
  • Carry out various administrative duties around meetings such as minute taking, sharing agendas, providing necessary documents to attendees, and ensuring governance processes are met.
  • Work with the complaints team to ensure all complaints and councillors queries relevant to the directorate are managed effectively and within timescales.
  • Liaise with key council officers, Councillors, staff, residents, and external agencies on behalf of the Directorate.
  • Work with HR to support recruitment. Ensure that HR processes are followed. Assist with the end to end recruitment process from business case approval through to interview, appointment details, and on boarding.
  • Monitor and update the progress of service plans across the Directorate including preparing regular updated plans the Housing Management Team (HMT).
  • Contribute to the development and maintenance of all clerical and administrative support systems and processes for the Directorate.
  • Update internal office information promptly whenever staff changes occur, including information kept for Health and Safety purposes and keep other staff in the Directorate updated on administrative matters when necessary.
  • Use office IT systems and applications effectively to manage the process of archiving files/documents and maintenance of appropriate records in line with data protection and confidentiality principles.
  • Take responsibility for understanding and continually increasing own knowledge of the function and purpose of the work of all sections within the office and the wider context in which it functions. This includes knowledge about all other area housing offices, Board members, other sections of the service and the Council, local councillors and MPs, Residents Associations, and external agencies and companies.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • A level or higher desirable.



  • Experience in a similar position is essential for this role.
  • Previous experience as an executive support assistant/PA.
  • Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
  • Experience in a Social Housing environment is preferable but not essential.


Skills & Abilities:

  • Good clerical and admin skills.
  • Excellent organisational skills.
  • Minute taking skills and experience are essential for this role.
  • Keen attention to detail.
  • Clear communication skills.
  • Capable of managing a diverse workload and keeping up to date with multiple tasks concurrently.
  • Able to engage with internal and external stakeholders in a friendly and professional manner.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: K&C 5235911
Business Support Admin Officer / PA – Housing
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: K&C 5235911
Business Support Admin Officer / PA – Housing
Client Category: Local Authority

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