Business Services Assistant /Admin x 2 – Resources

Business Services Assistant /Admin x 2 – Resources 150 150 TCLRec
Business Services Assistant /Admin x 2 – Resources
Matlock, Derbyshire
Contract / Temporary

Derbyshire 5244612

Posted: 2nd February 2024 09:08
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  • Pay Rate:

    £11.94 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 1-2 months

  • Matlock, Derbyshire,

    DE4 3AG

What's involved with this role:

Temporary Business Services Assistant /Admin x 2 – Resources

Job Ref: Derbyshire 5244612

Pay Rate: £11.94 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

Role Length: This opening assignment is for 1-2 months

City: Matlock, Derbyshire

This role will initially require regular attendance at County Hall in Matlock for training. After training, there is the possibility of working remotely from home by mutual agreement.

The post holder will work in the Specialised Transport section, which procures and manages home to school transport services for students with special needs and disabilities. This front-line service is responsible for organising the transport arrangements for approximately 1700 students with additional needs, to schools and establishments in Derbyshire and further afield.   The environment is extremely busy, fast paced and can be challenging.

Key Responsibilities:

  • Provide the main point of contact for a senior member of staff acting as a filter and resolving issues to provide effective support and problem resolution.
  • Proactively monitor correspondence to ensure that any necessary actions are identified, tracked and addressed to ensure all deadlines are met.
  • Arrange transport provision on behalf of other departments, using established systems and processes.
  • Monitor and review contract performance and address conduct and poor performance issues, escalating complaints as necessary to a senior member of staff.
  • Co-ordinate meetings; providing administrative support and note taking ensuring that any action points are followed up.
  • Provide clear information and guidance on policy and procedures within the service area and ensure they are communicated and adhered to.
  • Build and sustain relationships with internal colleagues and service users to resolve issues and to ensure the needs of the service and service users are met.
  • Build and sustain relationships with external contractors in order to ensure the required standards of transport services are being met
  • Responsible for the development and maintenance of document management and record keeping systems, in accordance with standard formats and service requirements
  • Responsible for budget monitoring and providing financial information; including processing invoices, claims, orders and accounts, for use in management information reports and reconciling accounts systems
  • Prepare documents, reports and other materials using some non-standard formats
  • Straightforward analysis, manipulation and interpretation of data to provide information to support the service.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. Qualified to level 3 in business administration and/or relevant and substantial experience.


Skills & Experience:

  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Working in a customer focussed and busy environment.
  3. Experience monitoring financial information.
  4. Knowledge of administrative practices and processes.
  5. Excellent organisational skills including ability to prioritise and allocate work.
  6. Clear communication skills both written and oral.
  7. Understanding of data management systems.
  8. Ability to interpret and analyse data.
  9. Ability to comply and work with and promote DCC procedures and policies.
  10. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).




Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Derbyshire 5244612
Business Services Assistant /Admin x 2 – Resources
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Derbyshire 5244612
Business Services Assistant /Admin x 2 – Resources
Client Category: Local Authority

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