Business Operations Assistant / Support

Business Operations Assistant / Support 150 150 TCLRec
Business Operations Assistant / Support
Contract / Temporary

TL 0007 33E7 / 1

Posted: 20th March 2023 10:49
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  • Pay Rate:

    £18.83 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 6 months


    SE10 0ES

What's involved with this role:

Temporary Business Operations Assistant / Support   

Reference no: TL 0007 33E7 / 1   

Pay rate £18.83 per hour PAYE

This opening assignment is for 6 months 

Basic DBS disclosure required 

The role holder is accountable for providing full office management and administrative services across the Technology and Data (T&D) Directorate, supporting senior members of staff in the running of key services. The role holder supports the Business Operations Manager to coordinate and ensure ongoing improvement in the office management, administrative tasks, controls, standards and procedures that support the T&D Senior Management Team 

Key responsibilities: 


  • Assist the Business Operations Manager to maintain office management, coordinate recruitment and administration. Support the implementation and maintenance of office processes, tools and working practices within the Business Operations Team.  
  • Provide full office management and administration to the T&D Senior Management Team including (but not limited to) planning and organising meeting logistics, preparing papers for governance meetings, secretarial and diary management for senior managers e.g. Director, B5s, B4s as required, management of FOI and Data requests, writing and distributing cross-departmental communications.  
  • Responsible for Administration tasks such as minute taking attended by senior stakeholders and prepare packs, formal minutes and actions for distribution. In consultation with the Business Operations Manager make recommendations to improve the administration of T&D’s Business-As-Usual activities.  
  • Assist the Business Operations Manager with the management of the directorate’s office space including (but not limited to) organising office moves, ensuring compliance with Health and Safety Regulations and liaison with Facilities and IM Servi  
  • Manage procurement and budget support activities in a timely manner including placing purchase orders, processing invoices and resolving account queries. Ordering and maintaining office stationery supplies keeping costs to a minimum.  
  • Supports the Business Operations Manager to maintain accurate and complete employment records for all staff employed across the directorate, including contractor and consulting staff. Ensure all Rosters contracted hours, payments and unsocial hours’ allowances are correct. Resolve any pay enquiries.  
  • Proactively monitor and escalate instances of non compliance with TfL policy and procedures management team to line managers and the Business Operations Manager.  
  • Develop and maintain T&D Directorate knowledge hub sites and access assignment. Also attend to any other administration deemed necessary due business demands for ongoing T&D support. 
  • Responsible for ensuring the NPL payroll is managed effectively, confirming Purchase Orders are raised, released and approved, escalating any issues to the Resource Manager for resolution. Administer the CCO Payroll Service Entry Sheet and producing and forwarding Agency Extracts within SLAs 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Knowledge of Freedom of Information (FOI) processes 
  • Knowledge of supporting legislation relevant to contract management including Agency Workers Regulations 
  • Good Understanding of standard office administration process and procedures 
  • Understanding of the T&D Directorate Business Operations Database 
  • Understanding of supporting Procurement and Tendering functions in a public body 
  • Administrative experience in a similar environment 
  • Experience of supporting the delivery of resource management solutions 
  • Good organisational skills and a high attention to detail 
  • Ability to prioritise and work on own initiative, with the ability to balance conflicting demands 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: TL 0007 33E7 / 1
Business Operations Assistant / Support
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: TL 0007 33E7 / 1
Business Operations Assistant / Support
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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