Building/Maintenance Surveyor – Response Repairs

Building/Maintenance Surveyor – Response Repairs 150 150 TCLRec
Building/Maintenance Surveyor - Response Repairs
POOLE, Dorset
Interim Position

Bournemouth 5248377

Posted: 2nd May 2024 09:43
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  • Pay Rate:

    £25.13 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • POOLE, Dorset,

    BH12 1DJ

What's involved with this role:

Interim Building/Maintenance Surveyor - Response Repairs

Reference no: Bournemouth 5248377

Pay rate: £25.13 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 3 months  

City: POOLE, Dorset

A DBS disclosure is listed as a requirement for this role; however the level of disclosure has not been specified by the client

A Building Surveyor is required to provide a customer focussed, high quality, response repairs and voids maintenance service, positively engaging, liaising with tenants, leaseholders and other stakeholders. To support the organisational objective of minimising the time taken to carry out response repairs, works to void properties and maximising work ordered accurately without the need for pre-inspections. Support the organisational objective of controlling responsive repair and voids expenditure to maximise resources for improvement programmes whilst ensuring customers’ needs are fairly met and providing a quality response repair service. Will be required to visit sites locally.

Key responsibilities:

  • Undertake routine remedial survey work, undertaking pre and post inspections of voids and response repair maintenance.
  • Raise voids and response repair work orders, including scheduling orders resulting from such pre and post inspections. This will include liaising with contractors as required, including arranging joint inspections with contractors where necessary.
  • Investigate and resolve insurance claims, boundary disputes, tenants’ improvement, tenants’ disrepair claims, and major damp and similar items of work, in conjunction with other BCP staff, as required.
  • Prepare specifications, schedules of work and cost/estimates where required ensuring that all work orders / contracts comply with appropriate legislation, codes of practice, British/European standards, Poole Standard, the Council’s standing Orders and financial regulations.
  • Assist in contract procurement and contract management activities as required by the Head of Maintenance.
  • Provide technical support, guidance and advice to the Customer Services Team and Housing Management staff as required or deemed necessary.
  • Ensure complex defects and repairs are inspected promptly and ordered subject to budget availability and repair policy.
  • Investigate difficulties encountered by the Response Repairs and Voids Contractors either with tenants or associated with work undertaken by others, including liaising with the Contractors on behalf of tenants, and ensuring effective communication.
  • Undertake inspections of work in progress to ensure quality assurance and Contract audits. Carry out an appropriate percentage of monthly post inspections commensurate to number of work orders raised, including undertaking post inspections to voids repair works.
  • Ensure the quality of the responsive repairs contractors completed work is checked and assessed, using a reasonable sampling method following pre-inspection, procedure and specification.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • HND/HNC in Construction or Building Studies desirable.
  • Current full driving licence and use of a vehicle for work.


Experience & Knowledge:

  • Previous experience of specifying and inspecting complex responsive repairs.
  • Experience of working with, and managing contractors.
  • Experience of working with customers, face-to-face and by phone.
  • Experience of maintenance works to empty and occupied residential dwellings/buildings.
  • Knowledge of the Law related to responsive repairs including Health & Safety.
  • Knowledge of construction/building industry methods and techniques.
  • Understanding of Social Housing law: Landlord and Tenant responsibilities and relevant construction health and safety (CDM) legislation.


Skills & Abilities:

  • Appreciate diversity in both customers and colleagues and be considerate of their specific needs.
  • Ability to maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities.
  • Must be able to travel, using public or other forms of transport where they are viable, or by holding a valid UK driving licence.
  • Accurate diagnosis of building defects and appropriate remedial repair.
  • Ability to explain complex repair issues to non-technical colleagues
  • Ability to use IT systems to prepare specifications and raise orders.
  • Customer focused with excellent customer care standards.
  • Excellent communication skills and attention to detail.
  • A strategic thinker and problem-solver.
  • Flexible, cooperative, collaborative and energetic approach to work.


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Full Driving licence, access to a vehicle or access to means of mobility support.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Bournemouth 5248377
Building/Maintenance Surveyor - Response Repairs
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Bournemouth 5248377
Building/Maintenance Surveyor - Response Repairs
Client Category: Local Authority

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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

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