Business Support Officer

Business Support Officer 150 150 TCLRec
Business Support Officer
Contract / Temporary

Merseyside BL TCL350392

Posted: 1st March 2023 17:11
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  • Pay Rate:

    £12.14 per hour PAYE

  • Hours per Week:

    36.50 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

What's involved with this role:

Temporary Business Support Officer    

Reference no: Merseyside BL TCL350392   

Pay rate £12.14 per hour PAYE   

This opening assignment is for 3 months 


SC Vetting 

Business Support Officer to work within Business Support Team. As a Business Support Officer you will provide a flexible, efficient and effective business support function to all the portfolios 

Key responsibilities: 


  • Process purchase orders of suppliers and services, ensuring compliance with financial regulations, availability of budget and exercising the principles of best value thus ensuring an effective service is provided.  
  • Undertake the routine authorisation and payment of purchase orders and non-order invoices. Check services have been received, cost centres and category codes are correct, including direct contact with suppliers of goods and services and liaison with Procurement Unit, to seek best practice and quality of goods and services, ensuring compliance with Financial Regulations.  
  • Responsible for issuing and managing the petty cash process, covert expenditure processes in relation to NIPs, Oyster Card and where appropriate and necessary covert payments ensuring compliance with financial regulations and record keeping.  
  • Provide pool car service, administering bookings, checking compliance with vehicle checks, service and repair schedules to ensure appropriate and effective use of vehicle fleet resources whilst ensuring compliance with all vehicle policies and standards.  
  • Arrange travel, accommodation and vehicle hire for officers and staff engaged in business. Maintain adequate levels of stationery and administrative equipment thus assisting officers and staff to undertake their roles. Monitor expenditure on travel claims, hotel expenses, Oyster cards etc. to assist with overall budget monitoring.  
  • Support the induction and leaver process for all seconded officers and staff. Undertaking a variety of administration functions including but not limited to: OST/First Aid booking management, allocation and return of kit and equipment (phones, laptops, etc.) arranging Force IT access both for Merseyside and across all regional forces, issuing and providing advice on policies and guidance in respect of processes.  
  • Act as the first point of contact for all visitors to the main HQ, ensuring compliance with visitors. Support facilities and Estates management duties undertaken by line manager ensuring compliance with H&S policies.  
  • Provide support for conferences, presentations and meetings including arrangements for bookings and hospitality, supporting Corporate Support and facilitating events including CPD, marketing campaigns, reward and recognition ceremonies for both internal and external events. Represent at meetings taking and producing minutes and updating action logs as and when required ensuring resilience and continuity of service is delivered and management information is produced when required.  
  • Maintain and update various databases and spreadsheets as required including but not limited to asset inventories ensuring accuracy and regular update to enable effective utilisation of all resources. Undertake statistical recording, updating systems to inform Home Office returns and local performance systems. 
  • Respond to routine correspondence and maintain appropriate records in an accurate manner, records management to include the storage, retention, disposal and retrieval of material. Undertake date inputting, audio typing and word processing of documentation including correspondence, statements and surveillance logs 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: 

  • Qualified or a willingness to qualify to NVQ Level 3 in Business Administration 
  • A solid understanding of policies and procedures in relation to Administration and Finance to enable post holder to assist in providing an effective service in accordance with Force procedures; including use of Finance System (CIVICA) and record keeping 
  • Must have experience of working within an administrative / clerical role dealing with confidential information working to deadlines and tight timescales within a busy environment 
  • Experience of working on own initiative, investigating problems, developing solutions and taking timely action to resolve them 
  • Experience of making decisions and taking appropriate action including effective and appropriate self-generated responses to email and general enquiries 
  • Communication skills verbal and written together with the ability to brief Police Officers and Police Staff on processes and procedures 
  • Ability to collate and analyse data and produce management information as required 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. 

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. 

NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. 

Please note that this vacancy is subject to a strict security vetting procedure. 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours. NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. 
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this. 
  3. Your availability to work either immediately, or at short notice. 
  4. SC Clearance. 
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed. 


Other preferable/desirable details to include on your CV, if applicable: 

  1. Any local authority/public sector experience 
  2. Any relevant qualifications held or being studied for. 


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Merseyside BL TCL350392
Business Support Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: Merseyside BL TCL350392
Business Support Officer
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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