Brokerage Officer – Care & Support

Brokerage Officer – Care & Support 150 150 tcl-admin
Brokerage Officer – Care & Support
OXFORD, Oxfordshire
Contract / Temporary

Oxfordshire 5220568

Posted: 1st December 2022 12:05
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  • Pay Rate:

    Up to £15.78 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, between 08:00-17:00

  • This opening assignment is for 3-4 months

  • OXFORD, Oxfordshire,

    OX1 1ND

What's involved with this role:

Temporary Brokerage Officer – Care & Support

Reference no: Oxfordshire 5220568

Pay rate: Up to £15.78 per hour PAYE depending on experience

Enhanced DBS required for this role

Requirement to work outside of core service hours to meet increased demand and urgent situations on occasions

The Care & Support Brokerage Service arranges and purchases care and support to meet the needs of both children and adults. This role is to identify and arrange person centred, cost-effective care and support to meet the needs of a range of customers.

Key responsibilities:

  • Provide a professional service, which delivers desired outcomes for people and treats each person with respect, dignity and positive regard.
  • Develop and maintain a sound working knowledge of care and support brokerage in designated portfolio areas and use this knowledge to inform practice. This will include but is not limited to: informed market knowledge and expertise, a thorough understanding of purchasing tools and approaches, a good working knowledge of operational practice including the outcome focus, value base and statutory framework.
  • Assist and support the Senior Care and Support Brokerage Officer to deliver a high-quality care sourcing & brokerage function.
  • Responsible for finding the right support to meet the needs of the customer in line with Social Care and Council policies.
  • Ensure value for money through effective price negotiation and use of cost effective options.
  • Make effective use of available and developing technology to support effective practice and to maintain accurate and succinct records throughout.
  • Work in partnership with key professionals who are involved in the care and support of the vulnerable service users - recognising the role, remit and authority of other professionals.
  • Respond to written and telephone enquiries from a range of stakeholders about the care and support brokerage process and progress including: service users, their families and other representatives; care and support providers; Social Care and Health professionals.
  • Ensure that care and support options meet the Council’s quality standards, assisting (where applicable) with the collation of key information from providers to support quality assurance and reporting on the outcomes for service users.
  • Make sure that individual placement agreements, contractual agreements and service requisitions are completed promptly and accurately.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


  • Educated to a good ‘A’ level standard or equivalent.
  • Additional qualifications and training relevant to the role. e.g. Social Care, Health Care, finance, purchasing is desirable.


Knowledge, Skills & Experience:

  • Direct experience of supporting vulnerable people.
  • Understanding of public sector practice in relation to the identified portfolio area.
  • Good basic understanding of the market, commissioning and purchasing within Social and Health Care.
  • Experience of working within a social care environment, the NHS or organisation of a similar scale and complexity is desirable.
  • Experienced in working effectively with other professionals or organisations to deliver a service.
  • Able to demonstrate commitment to the delivery of good value for money.
  • Competent and disciplined in the keeping of records.
  • Experience of working in a complex and changing environment.
  • Good communication and negotiating skills with ability to influence people at all levels.
  • Respectful and valuing attitude to people who are vulnerable and a commitment to improving their life experience.
  • Resilience and determination to deal with stressful situations at times.
  • Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  • Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Oxfordshire 5220568
Brokerage Officer – Care & Support
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Oxfordshire 5220568
Brokerage Officer – Care & Support
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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