Brokerage officer – Adult & Children Services

Brokerage officer – Adult & Children Services 150 150 tcl-admin
Brokerage officer – Adult & Children Services
Oxford, Oxfordshire
Contract / Temporary

Oxfordshire 5225052

Posted: 8th March 2023 08:31
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  • Pay Rate:

    Up to £15.78 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, 8.30 to 5pm

  • This opening assignment is for 3-4 months

  • Oxford, Oxfordshire,

    OX1 1ND

What's involved with this role:

Temporary Brokerage officer x 2 – Adult & Children Services

Reference no: Oxfordshire 5225052

Pay Rate: Up to £15.78 per hour PAYE depending on experience

This opening assignment is for 3-4 months

Enhanced DBS required for this role

The Care & Support Brokerage Service arranges and purchases care and support to meet the needs of both children and adults. This includes sourcing, commercial negotiation and arrangement of specialist placements and packages of care as well as use of block contracts, approved provider lists and framework agreements (local and regional).  The main purpose of this role is to identify and arrange person centred, cost-effective care and support to meet the needs of a range of customers.

Key Responsibilities:

  • At all times, to provide a professional service, which delivers desired outcomes for people and treats each person with respect, dignity and positive regard.
  • To develop and maintain a sound working knowledge of care & support brokerage in designated portfolio areas and to use this knowledge to inform practice.
  • To assist and support the Senior Care & Support Brokerage Officer to deliver a high-quality care sourcing & brokerage function.
  • To be responsible for finding the right support to meet the needs of the customer in line with Social Care and Council policies.
  • To ensure value for money through effective price negotiation and use of cost-effective options.
  • To make effective use of available and developing technology to support effective practice and to maintain accurate and succinct records throughout.
  • To work in partnership with the key professionals who are involved in the care and support of the vulnerable service users - recognising the role, remit and authority of other professionals and how their roles sit alongside the remit and authority of the Care & Support Brokerage function.
  • To respond to written and telephone enquiries from a range of stakeholders about the care & support brokerage process and progress.
  • To ensure that care and support options meet the Council’s quality standards, assisting (where applicable) with the collation of key information from providers to support quality assurance and reporting on the outcomes for service users.
  • To make sure that individual placement agreements, contractual agreements and service requisitions are completed promptly and accurately.
  • To contribute to an overall team approach and recommend ways in which the service can improve. This may include developing specialist knowledge in a designated area, acting as a champion and supporting and developing others.
  • To assist and troubleshoot issues of concern, escalating to the Senior Care & Support Brokerage officer where necessary.
  • To take all necessary step to safeguard children and vulnerable adults in line with current legislation and guidance.
  • To support, develop and maintain good relationships with providers and colleagues.
  • This post holder is responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies. The post holder must work in accordance with the council values and behaviours.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:



  1. Educated to a good ‘A’ level standard or equivalent.
  2. Additional qualifications and training relevant to the role. E.g. social care, health care, finance, purchasing.


Skills & Experience:

  1. Direct experience of supporting vulnerable people.
  2. Understanding of public sector practice in relation to the identified portfolio area.
  3. Effective Communication Childrens Placement Experience Able to build relationships with internal and external colleagues Data base experience Excel experience.
  4. Good basic understanding of the market, commissioning and purchasing within social & health care.
  5. Understanding of specific market issues within the portfolio area.
  6. Knowledge of public sector practices in relation to care quality and contract monitoring.
  7. Experienced in working effectively with other professionals or organisations to deliver a service.
  8. Good experience of working with other professionals and organisations to bring about positive change.
  9. Able to demonstrate commitment to the delivery of good value for money.
  10. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

Give yourself the best chance of success - View our CV Tip

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Oxfordshire 5225052
Brokerage officer – Adult & Children Services
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Oxfordshire 5225052
Brokerage officer – Adult & Children Services
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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