Bereavement Services Officer

Bereavement Services Officer 150 150 TCLRec
Bereavement Services Officer
Contract / Temporary

Cambridge 5235683

Posted: 11th September 2023 14:17
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  • Pay Rate:

    up to £ 14.44 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 2-3 months


    CB3 0JJ

What's involved with this role:

Temporary Bereavement Services Officer   

Reference no: Cambridge 5235683   

Pay Rate: up to £ 14.44 per hour PAYE depending on experience   

37 Monday – Friday, normal working hours 

This opening assignment is for 2-3 months  


To carry out all duties associated with burials, cremation and memorialisation, as part of a multi-disciplinary, multi-skilled team, within a customer focused bereavement service. Act in a professional and sympathetic  manner at all times to meet the needs of the bereaved resolving day to day issues sensitively 

Key Responsibilities: 


  • Undertake all administrative tasks as required and in accordance with Cambridge City Council policies and procedures and statutory legislation, codes of practise and the ICCM Charter for the Bereaved. For example:  
    • Book Burial, Cremations and memorial services, including the processing of payments   
    • Undertake basic financial tasks to prepare accounts and income summaries, raise purchase orders, take payments.  
    • The positioning and installation in respect of the memorials, memorabilia and the memorial safety programme.   
    • Liaising with Funeral Directors, members of the public and all other visitors and stakeholders   
    • Undertake witnesses and unwitnessed scatterings of cremated remains   
  • Undertake tasks related to the Public Health funeral service in accordance with statutory requirements and Council policy and procedure. This may involve property searches and the recovery and storage of valuables.   
  • Ensure all areas of the crematoria and associated buildings are maintained to a high degree of cleanliness to include the cleaning of back offices and public areas as required.  
  • To assist in the provision of family led and low cost funerals including the collection and transport of deceased/ coffins from multiple locations 

NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly. 

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF 

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity. 

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: 


  • GCSE Maths & English grade C 



  • Knowledge of MS Office Software and reasonable proficiency in IT Skills 



  • Experience of working within a bereavement related service with the ability to demonstrate an empathies manner towards members of the public (desirable) 


Skills & Abilities: 

  • Excellent all-round communication skills  
  • Advanced keyboard and use of standard office software skills  
  • Highly developed administrative skills  
  • Highly developed customer communication and care skills 
  • Able to actively listen to and respond to customers sensitively and appropriately   



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cambridge 5235683
Bereavement Services Officer
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Cambridge 5235683
Bereavement Services Officer
Client Category: Local Authority

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