Assistant Housing Officer/Admin

Assistant Housing Officer/Admin 150 150 TCLRec
Assistant Housing Officer/Admin
Cambridge, Cambridgeshire
Contract / Temporary

Cambridge 5244045

Posted: 23rd January 2024 08:53
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  • Pay Rate:

    Up to £16.60 per hour PAYE depending on experience

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3-4 months

  • Cambridge, Cambridgeshire,

    CB2 1BY

What's involved with this role:

Temporary Assistant Housing Officer/Admin

Job Ref: Cambridge 5244045

Pay Rate: Up to £16.60 per hour PAYE depending on experience 

Hours per week: 37 Monday – Friday, normal working hours 

Role Length: This opening assignment is for 3-4 months

City: Cambridge, Cambridgeshire

Enhanced DBS disclosure required for this role

Hybrid working available

The successful candidate will be delivering a range of comprehensive tenancy and estate management housing services to the Council tenants, leaseholders and residents within a neighbourhood or residents of the Temporary Housing Service and clients of the Housing Support Service.

 

Key Responsibilities:

  • Responsible for the efficient and effective coordination of letting of void properties in order to achieve the annually set performance targets for reletting properties.
  • Liaise with contractors to ensure that empty properties meet the Council’s void specification within timescales and quality standards. To ensure new tenants receive assistance at the tenancy sign-up stage eg Housing Benefit applications.
  • Responsible for the delivery of the management of individual tenancies, on a day-to-day basis, within a defined neighbourhood and provide an efficient and an effective housing management service in compliance with the Council’s legal obligations and corporate policies.
  • Responsible for the prompt processing of garage applications and letting of void garages, to ensure garage void timescales are kept to a minimum.
  • Carrying out inspections of garages as required, including at the end of a garage tenancy and liaising with internal departments if needed, such as arranging for repairs to be completed or to arrange the clearance of items left in garages.
  • Assist tenants/nominees wishing to move in and out of council properties by arranging key handover dates; accompanying tenants/prospective tenants to view empty properties and completing the sign-up process of new tenancies with tenants.
  • Process tenancy changes such as joint to sole and sole to joint as well as terminations of tenancy.
  • Interview tenants to discuss complex housing management problems to develop solutions by liaising with departments of the Council and external agencies e.g. Safer Communities (ASB), Police, Social Services, child protection conferences etc. This may, on occasions, according to service needs, require work outside of normal office hours.
  • Support the Council’s anti-poverty aims by considering, when in contact with customers, their current or potential entitlement to welfare benefits administered by the Council such as Housing Benefit, Council Tax Reduction.

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

 


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

*** Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.

Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

 

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Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cambridge 5244045
Assistant Housing Officer/Admin
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Cambridge 5244045
Assistant Housing Officer/Admin
Client Category: Local Authority

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