Temporary Assistant Commissioning Admin Officer – Social Care

Reference no:  S Gloucestershire RQ789676

Pay Rate: £13.17 per hour PAYE 

The role also involves checking plans for completeness, by ensuring that all information in respect of referrals, contracts, placement activity, expenditure and service provider information is recorded. You will be required to have conversations with service users, their families, or other representatives and in some cases discuss financial top ups. There will also be a need to keep spreadsheets up to date and keep robust records on actions taken to secure providers.

Key Responsibilities:

1. If relevant: provide support to a group of staff ensuring that work is allocated effectively. May be required to check the work of colleagues to ensure work is completed accurately.
2. Maintain and update information systems and databases to ensure that service transactions are completed accurately.

1. Provide advice to customers, contacts, external organisations, and colleagues ensuring that they receive appropriate guidance about policies, procedures and processes whilst ensuring effective working relationships are maintained.
2. Carry out research; collate data and present information within your area of service specialism. This may include drafting documentation and clear, accessible findings.
3. Ownership is taken for responding to queries, complaints and requests from initial contact with the customer. Issues that are not possible to resolve are promptly relayed to more senior members of your team and the customer is informed accordingly.
4. Provide a wide and varied range of administrative tasks to assigned tasks to ensure written reports and recorded data is compiled, support is provided, and records are accurate which will help to inform decision making.
5. Accurately and efficiently record, monitor, and maintain budgets/financial information/resources.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Qualifications:

1. NVQ level 3 or equivalent or relevant experience to an equivalent level.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Experience of communicating effectively with a wide range of stakeholders, including those with learning difficulties and disabilities, to build networks and work towards shared outcomes.
3. Experience of being able to work independently, within the wider context of a small team, to effectively commission and deliver a contract function for social care services.
4. Good literacy and numeracy skills, with the ability to undertake effective research and present your findings in a clear and concise format.
5. An ability to demonstrate clear and innovative thinking in assessing challenges and problem solving.
6. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.