Anti-Social Behaviour Officer – Housing

Anti-Social Behaviour Officer – Housing 150 150 TCLRec
Anti-Social Behaviour Officer – Housing
Kensington, London
Contract / Temporary

K&C 5235802

Posted: 15th September 2023 08:54
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  • Pay Rate:

    £18.76 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • Kensington, London,

    W8 7NX

What's involved with this role:

Temporary Anti-Social Behaviour Officer – Housing

Reference no:  K&C 5235802

Pay Rate: £18.76 per hour PAYE 

36 Monday – Friday, normal working hours

This opening assignment is for 3 months

City: Kensington, London

The post-holder will be accountable for delivering a tenure blind, professional, pro-active, high quality, customer-centric service addressing engrained anti-social behaviour & delivering tenancy success through resolution & enforcement s across a locality.

Key Responsibilities:

  • Take responsibility to deliver the right outcome for our customer in a safe and timely way.
  • Deliver highly effective professional tenure blind service within a locality to resolve engrained anti-social behaviour, where legal action is a last resort and deliver tenancy success
  • Work collaboratively with locality and functional teams to resolve non access, fraud and tenancy and lease breaches
  • Work collaboratively with the Locality and cross functional teams to provide a proactive data led service to deliver the customer outcomes
  • Be responsible for developing productive relationships with local stakeholders and partnering agencies, built on trust, respect and a joint interest in addressing anti-social behaviour through minimal use of enforcement powers


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:



  1. Relevant degree or appropriate professional qualification
  2. Membership of a professional body – CIH or equivalent -desirable



  1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
  2. Experience of delivering effective anti-social behaviour service to address ingrained behaviours whilst minimising need for legal intervention and supporting tenancy success.
  3. Experience of addressing non access, fraud and other tenancy breaches minimising need for legal intervention.
  4. Experience of attending and representing Sovereign at court, including preparation of Notices, court papers and witness statements.
  5. Experience of working across teams and agencies to address complex customer needs.
  6. Excellent demonstratable knowledge of tenancy, lease, resolution, and legal approaches to maintain and improve outcomes for our customers and minimise risk.
  7. Understanding of data breaches, associated implications and industry standards of preventing/triaging a breach.


Skills & Abilities:

  1. An effective communicator that builds trust and respect able to influence and challenge.
  2. Ability to work with others to optimise team performance.
  3. Ability to receive honest communication and develop inclusive relationships.
  4. Have a track record of meeting deadlines and working effectively with others in a complex and dynamic environment.
  5. Ability to record and maintain the proper use of data.
  6. Evidence of excellent customer service achievements in a complex delivery environment.
  7. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: K&C 5235802
Anti-Social Behaviour Officer – Housing
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

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Job Ref: K&C 5235802
Anti-Social Behaviour Officer – Housing
Client Category: Local Authority

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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

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