- Pay Rate:
£11.05 per hour PAYE
- Hours per Week:
36 Monday – Friday, 08:00 - 16:00
This opening assignment is for 6 months
- Southwark, London,
Full Job Title: Temporary Administrative Officer - Admin and Clerical
Reference no: Southwark 5223957
Pay Rate: £11.05 per hour PAYE
To deliver administrative support to the Coroner’s Court in line with the organisations's overall vision, values and strategic aims, ensuring that a high quality coronial service and excellent customer service is delivered.
Main duties to include:-
- Assist and support the Support Manager - Coroner’s Court Service, Clerk to HM Senior Coroner and HM Senior Coroner with administrative duties pertaining to the investigation of deaths referred to the Coronial Service within the Inner South London coronial area
- Supporting with specified administrative duties, as directed by the Admin Support Manager
- Providing a front facing service to bereaved families and others coming to the court
- Operating the Coroner Court enquiry telephone line, managing the enquiry mailbox, and dealing with general inquiries in an extremely busy and pressurised environment (this demands a good knowledge of what information can be given and to whom)
- Supporting the Coroner as court usher for the efficient day to day operation of the court room for remote, in person and hybrid inquests
- Operating court recording AV equipment to ensure audio records of the court proceedings
- Management of the jury during jury inquests as Jury Bailiff
- Dealing with bereaved families, representatives and professionals on behalf of the Coroner and his Officers; including GP’s, hospital consultants, pathologists, police, foreign office, lawyers, insurance companies, other agencies and organisations ensuring that these are dealt with accurately and in a timely fashion within the legal framework
- Responsibility for archiving of records including paper and IT records, and audio recordings of proceedings
- Dealing with and assessment of post coming into the service. Process and respond promptly to incoming communications (post, telephone, email and face to face), accurate message taking, copying and distribution of information as necessary. Ensure outgoing mail are dealt within the required timescales
- To monitor the use of Coroners Court case management system (Civica) and upload essential documents and reports to the system
- Assist and support the Support Manager - with facilities management/ health & safety of the building, including defect reporting, supervising contractors, regular testing and recording of alarms
- To be a team player in a customer focused team, contributing to meetings, team building and continuous improvement. To actively participate in training and development of your skills and competencies
- Processing information requests & press enquiries
- Archiving of case files and court records
- Processing financial orders & invoices
- Undertake such other duties, commensurate with the grading of the post, as may be determined
- Providing general administrative assistance to support the coroner’s Clerk, e.g. helping to warn witnesses for hearings, preparing witness lists, and copying documents for witnesses
“Specific Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- Relevant GCSE (including Maths and English) and/or similar qualification, or relevant work experience at a similar level
- A good working understanding of administrative information and financial systems
- Knowledge of relevant legislation, i.e. Coroners and Justice Act 2009 (desirable)
- Proven and relevant experience gained in a similar role
- Experience of using the full range of Microsoft Office products including Outlook, Excel, Word and MS Teams
- Experience of communicating effectively with vulnerable customers and at all levels of the organisation and in all formats
- Planning and prioritising own workloads to achieve tasks within a tight deadline, including problem solving and working independently.
- Experience of responding to verbal or written correspondence
- A positive and proactive attitude with the ability to work on own initiative to a professional standard and quality.
- Excellent interpersonal and communication skills both verbally and in writing.
- Ability to communicate effectively with a wide range of people at all levels in the authority and external organisations including Councillors, MP’s, Heads of Service, Chief Officers, HM Senior Coroner, Ministry of Justice and Solicitors.
- The ability to be innovative when problem solving (desirable)
- Excellent IT skills
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
“Other Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above – your CV must address the requirements listed
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for
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Administrative Officer - Admin and Clerical
Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.