Temporary Administrative Assistant x 4 - Central Ticket Office

Reference no:  Manchester P 0006 53F3 / 1

Pay Rate: £10.47 per hour PAYE

Office based

The purpose of the role is to provide efficient clerical and administrative duties necessary to progress related traffic offences and penalty notices for disorder received in the Central Ticket Office (CTO).

Key responsibilities:

• Retrieve accurate information from all forms of Camera Detection Devices and media.
• Accurately view, process and interpret offences and where necessary perform secondary checks.
• Accurately input / import information from original offence onto the appropriate national system e.g. Pentip.
• To update the computer to record all stages in the processing of the Notice of Intended Prosecution, Section 172 Request for Information, Fixed Penalty Notice and conditional offers.
• Assist in the validation of input and accessing of information when required checking Notices and verifying queries with appropriate internal individuals.
• Liaise with Local Authorities, Her Majesty Courts and Tribunal Service (HMCTS), Driver and Vehicle Licensing Agency (DVLA), Crown Prosecution Service (CPS) and various other outside agencies.
• To promote and comply with GMP's policies on health and safety both in the delivery of services and the treatment of others.
• Comply with and promote equality legislation and GMP's policies on diversity and equality. Take steps to eliminate unlawful discrimination, advance equality of opportunity and foster good relations
• To comply with the requirements of GMP's policies on Drug and Alcohol testing – requirements in respect of specific posts/ roles are described in the policies which are available on the Intranet/SharePoint.
• To fully participate in GMP’s development review process.
• If you have responsibility for staff; to manage staff development, performance and attendance using appropriate GMP policy and procedure.
• To review system exception reports produced by the various computer systems such as, Pentip, PNC, and undertake a suitable course of action in line with the current policies and procedures.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Qualifications:

1. Good standard of education at a GCSE level, or equivalent.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Worked in a similar administrative capacity, dealing with clerical duties.
3. Experience of recording, inputting, accessing, retrieving, evaluating, checking and interpreting information on computer databases.
4. Competent in using computer systems including Microsoft packages and the Internet.
5. Experience of dealing with telephone enquires providing information and assistance.
6. Experience of working within a team.
7. Capable of working with minimum supervision and using initiative e.g. dealing with queries, clarifying details.
8. Ability to disseminate and communicate information in accurate and concise manner verbally and in writing.
9. Excellent attention to detail.
10. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates.   If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarify.