Accounts & Purchasing Team Leader – Financial Services

Temporary Accounts & Purchasing Team Leader – Financial Services

Reference no:  Surry BL TCL358446

Pay Rate: £17.78 per hour PAYE

This opening assignment is for 13-14 months

Hybrid working – after initial 2 weeks

NB: Police Vacancy - only for candidates with a minimum of 3 years continuous UK address history. Please note that this vacancy is subject to a strict security vetting procedure.

The purpose of the role is to lead a collaborated Finance Operations team to ensure that an effective, timely, accurate professional service is provided to the workforce, suppliers and stakeholders

Key responsibilities:

• Ensure that the SBS Finance team delivers a customer centric service to colleagues, vendors, customers and stakeholders by delivering business requirements (activities, tasks) adhering to policy, practices, KPI’s and SLAs.
• Understand and be responsible for the management of demand into the team. For example queries relating to policy, procedures and processes. Liaising with the corporate and joint finance function and wider business colleagues as necessary and appropriate. Horizon scanning and adapting the service provision to meet competing demands.
• Provide leadership to their direct reports and build a highly capable team through the attraction, training and development of the necessary skilled professionals to meet the business need. Ensuring that they meet regularly with their direct reports through the use of ‘Focus meetings’. To support the recruitment and development of team members, effectively manage their performance against defined objectives and ensure that they are adequately trained.
• Provide functional expertise to team members, manage their workload, act as first point of escalation ensuring that issues are effectively resolved.
• Work closely across different functions within the SBS within 'one team' identifying continuous improvement coordinating service needs and resilience when needed and ensuring that processes are aligned across the two forces where possible.
• Manage and troubleshoot areas of reduced team performance and attendance utilising the policies, systems and processes available. To identify and action effective plans to achieve appropriate outcomes.
• Be a proactive member of the SBS Management Team and extended People Services/Finance management teams working collaboratively with colleagues across the function so that services are joined up and that competing demands are understood and expectations managed.
• Ensure data integrity in systems and ensure appropriate and relevant audit controls are in place, escalated where required. Ensuring that the team perform their work in accordance with established, KPIs, SLAs, guidelines and procedures.
• Manage the development needs and training requirements of the team to achieve Omni competence.
• Effectively collaborate with internal stakeholders to identify and implement improvements to processes and KPI's and ensure that KPI's and service metrics are produced in a timely manner.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Qualifications:

1. A level or equivalent standard education.

Skills & Experience:

1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Extensive experience in the provision of first line customer service.
3. Understanding of force procedures relating to the Shared Business Services functions.
4. Experience of prioritising conflicting demands and responding appropriately.
5. Strong interpersonal and customer service skills with an ability to build a rapport with callers and promote the SBSC to internal and external stakeholders.
6. Experience of providing administrative services relating to the relevant Shared Business Service functions.
7. ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.