- Pay Rate:
£18.27 per hour PAYE
- Hours per Week:
35 Monday – Friday, normal working hours
This opening assignment is for 2 months
- WOOLWICH, LONDON,
SE18 6HQ
Temporary Accommodation Placement Officer
Reference no: Greenwich RQ879388
Pay rate £18.27 per hour PAYE
This opening assignment is for 2 months
Basic DBS disclosure required
The role is extremely varied; you will work with four other officers. You will need to be quick thinking, discreet and very flexible to meet our changing priorities and deadlines. You will also be required to carry out tenancy sign ups for Clients on a daily basis. In order to meet service requirements this will require you to stay late on occasion when required with little or no notice
Key responsibilities:
- To provide housing service advice and information to customers by telephone, email or in person as part of a reception service. To signpost clients to other services and departments as required.
- To work late as and when the service demands. This is to assist late comers for temporary accommodation.
- To ring around daily to secure properties for the use of emergency overnight accommodation.
- To follow up any interest from prospective new landlords as directed by Senior Access & Support Officer, provide them with the relevant information and inform them of the nightly rate.
- To allocate properties in accordance with client risks and general circumstances ensuring suitability in line with housing legislation.
- To ensure properties are health & safety compliant and have up to date safety certificates to enable letting. To check the certificates and ensure they are compliant
- To negotiate nightly rate for properties which are outside of the Pan London Rate.
- To provide information about the temporary accommodation offered and to ensure that the overnight agreement and licence is completed.
- To undertake rent accounting procedures, including setting up and the termination of tenancy accounts. To take rent payments via telephone.
- To be responsible for providing an effective administrative support service to managers and staff within the service, as required
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
- A good working knowledge MS Excel is required
- Experience in a variety of administration duties
- Able to demonstrate excellent customer service and show an ability to build good relationships with other departments, landlords and external organisation
NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
ALD
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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.
We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.