Business Support Assistant / Admin x2

Business Support Assistant / Admin x2 150 150 TCLRec
Business Support Assistant / Admin x2
Contract / Temporary

Cheshire West 5249210

Posted: 11th June 2024 12:07
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  • Pay Rate:

    £12.00 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • ELLESMERE PORT, Cheshire,

    CH65 0BE

What's involved with this role:

Temporary Business Support Assistant / Admin x2

Reference no:  Cheshire West 5249210

Pay rate: £12.00 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 3 months  

City: ELLESMERE PORT, Cheshire

Hybrid working, office attendance approximately 2 days per week

Minute taking skills and experience are essential for this role

A Business Support Assistant is required to undertake general administration tasks and to support the Commissioning and Market Management for Peoples directorate. To provide administrative support to the professional team(s) enabling the most efficient use of their professional time, and helping to develop a team identity including the provision of central communication links for public and other professional agencies.

Key responsibilities:

  • Provide general administrative support including photocopying, filing, scanning, organise meetings, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations to ensure the efficient and effective delivery of support to ensure service needs are met and business levels maintained. Ultimately, undertake activities connected with supporting the work of the service ensuring that activities are properly operated to achieve optimum efficiency and effectiveness. This may include entering, keeping and updating service user records.
  • Receive telephone and other communications to enable effective liaison and recording of incoming information. Screen messages and requests and decide upon appropriate course of action, taking advice from other team members where necessary, having regard to the need to preserve an efficient image to the public of the department.
  • Manage the response to enquiries to ensure prompt accurate communication standards are met and maintained. Ensure that up to date, accurate and relevant information is taken or provided so that enquirers can be informed in their decision making. Receive and process information, passing on to other team members to provide a response where required.
  • Read incoming correspondence, sort priority mail and distribute to Team Members.
  • Respond to feedback about performance in a positive manner identifying potential areas for improvement to systems, functions and activities and referring to an appropriate supervisor or manager ensuring quality standards and service needs are met and business levels maintained.
  • Organise and assist in service and business process reviews and projects to ensure managers are supported in their planning to implement, streamlined, cost effective services.
  • Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness, this may include the ordering of supplies, equipment and other necessary items required for staff to undertake their duties.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • 5 GCSE’s – A to C including English and Maths.
  • ECDL or equivalent or evidence of working towards desirable.


Experience & Knowledge:

  • Minute taking skills and experience.
  • Knowledge, experience and awareness of work procedures necessary in administration/finance.
  • Sound working knowledge of local government and its services.
  • Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
  • Understanding of commissioning contract processes desirable.
  • Experience of producing documentation.


Skills & Abilities:

  • Ability to function efficiently and professionally in a busy office environment.
  • Able to input/monitor spreadsheets, perform word processing tasks, communicate via e-mails and input/update databases.
  • Excellent communication skills including good standard of literacy/written skills.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
  • Ability to work independently with confidence and discretion.
  • Ability to work in line with agreed processes and to meet stringent deadlines relating to business support tasks.
  • Able to take minutes, good organisational skills, and ability to show confidentiality, impartiality and initiative.


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cheshire West 5249210
Business Support Assistant / Admin x2
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

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Job Ref: Cheshire West 5249210
Business Support Assistant / Admin x2
Client Category: Local Authority

CV Tips

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Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

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