- Pay Rate:
Competitive Market Rate
- Hours per Week:
37
Anticipated 12 months
- Leicester
QAD/1338/0709
Role: Technical Engineer Support Officer
Contract Length: Anticipated 12 months
Location: Leicester
Pay Rate: Competitive Marker Rate
Our client is looking to hire a Technical Engineer Support Officer for approximately 12 months.
Job purpose:
Development and delivery of strategic and tactical engineering solutions to operational challenges and emerging technological threats focussed on serious and organised crime impacting the UK.
Deployment of hi-end capabilities in support of live operations, providing the client with capabilities for 21st century law enforcement.
Responsibilities:
- Installation, upgrading and support of technical hardware, operating systems, software and peripherals.
- Provide support of the incident, problem, configuration and change processes which affects the infrastructure.
- Demonstrate applications to the user(s) initiating roll - out following approval.
- Train user(s) on the usage of applications and technical systems as required.
- Conduct application support - (Bug Fixing) to include investigation and analysis of application issues, replicate issues on test systems and investigate database and/or code to identify faults and produce/ test proposed solutions.
- Maintenance (Upgrades): Maintain currency with technological advancements and user requirements update, repair, modify and expand existing applications as per user requests.
- Prepare and draft documentation to include User requirements, Application Design, SRDs, RFCs and User manuals.
- Provide technical advice and guidance to colleagues on software tools and applications.
- Support of any other technical infrastructure as directed.
Knowledge Required:
- A very good understanding of Windows Operating systems
- A good working knowledge of computer networks TCP/IP and internet connectivity
- A good knowledge of Virtual Server environments VMWARE, Physical Servers, installation and configuration
- Good problem-solving skills
Qualifications
Desirable:
- HND or Degree in a technical / scientific related discipline would be an advantage but not essential
- ITIL
- ICND1 or CCNA.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information.
Please send us your CV in Word format rather than PDF and avoid the use of columns and tables as this will help speed up the process of uploading your CV to the client.
Please ensure that your CV addresses the following items:
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Qualifications and experience relevant to the job role – please give full details within your CV document
As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.
Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.
Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.
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