Business Admin Support Assistant/Advisor – Family Service

Business Admin Support Assistant/Advisor – Family Service 150 150 TCLRec
Business Admin Support Assistant/Advisor - Family Service
WILMSLOW, Cheshire
Contract / Temporary

Cheshire E 5233968

Posted: 16th August 2023 08:58
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  • Pay Rate:

    £11.18 per hour PAYE

  • Hours per Week:

    29-30 Monday – Friday, normal working hours

  • This opening assignment is for 6 months

  • WILMSLOW, Cheshire,

    SK9 2PZ

What's involved with this role:

Temporary Business Admin Support Assistant/Advisor - Family Service

Reference no: Cheshire E 5233968

Pay rate: £11.18 per hour PAYE

Hours per week: 29-30 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: WILMSLOW, Cheshire

Enhanced DBS required for this role

A Business Admin Support Assistant/Advisor is required to deliver an effective administrative service which ensures families receive appropriate and timely interventions.

Key responsibilities:

  • Receive enquiries from members of the public and professionals and provide appropriate advice, signposting and guidance to ensure consistency.
  • Undertake specific administrative tasks i.e. word processing, spreadsheets arrange meetings, prepare agendas and take minutes to facilitate the effective operation of the team adhering to policies and procedures. To support the Family Hub Teams to effectively deliver evidence-based programmes of support to parents in welcoming and comfortable environment.
  • Input and maintain monitoring and data analysis systems in relation to children and families to ensure the provision of accurate and up to date information for effective management decisions to be taken.
  • Ensure work is completed accurately and within timescales in order that the time of the team is used efficiently and effectively.
  • Maintain administrative and financial systems to ensure smooth running of the service area. To contribute to the maintenance of dedicated information databases and case management systems and support the Family Hub Teams to maintain effective secure records relating to the operation of the service being requested.
  • Ensure that systems connected with the work of the team are properly operated, problem areas identified and suggestions for improvement made so as to ensure optimum efficiency and effectiveness.
  • Undertake duties as part of an administration team as appropriate to ensure that operational needs are met through flexible team working.
  • Escalate and seek advice on any issues relating to safeguarding.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • At least 5 X GCSE’s or equivalent qualification including Maths & English Grade C or above.
  • ECDL or equivalent.



  • Experience of undertaking a range of administrative tasks.
  • Experience of working in a customer service environment.
  • Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
  • Experience of use of maintaining databases.
  • Experience of maintaining financial records and contracts.
  • Understanding of relevant legislation, policies and procedures including the Children and Families Act 2014 desirable.
  • Understanding of every child matters agenda desirable.


Skills & Abilities:

  • Able to accurately produce correspondence and reports, prioritise work, maintain accurate financial records.
  • Organisation and planning skills.
  • The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
  • Flexible approach to work.
  • Willingness and ability to travel throughout the borough.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Cheshire E 5233968
Business Admin Support Assistant/Advisor - Family Service
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Cheshire E 5233968
Business Admin Support Assistant/Advisor - Family Service
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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