Interim Service Catalogue Manager – Hybrid Working

Interim Service Catalogue Manager – Hybrid Working 150 150 tcl-admin
Interim Service Catalogue Manager - Hybrid Working
Salisbury
Interim Position

PSR 1JP00058722

Posted: 17th June 2022 12:46
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  • Pay Rate:

    Up to £467 per day pay range subject to IR35 status

  • Hours per Week:

    37

  • Anticipated 4 months

  • Salisbury
What's involved with this role:

Interim Service Catalogue Manager -Remote Working - PSR 1JP00058722
Pay Rate: Up to £467 per day pay range subject to IR35 status

The Service Catalogue Manager will provide a single source of information on all services and offerings. They will act as the Service Management subject matter expert for Service Catalogue Management.

Key Accountabilities:

  • Provide a single source of information on all services and offerings.
  • Create a service catalogue that’s easy to use for each of the audiences.
  • Maintain the catalogue and track services and offerings as they are introduced, changed or retired.
  • Carry out regular reviews to ensure the catalogue is up to date.
  • Support the requirements to achieve the Service Integration and Management (SIAM) model proposed and recognises the evolution of the role as we move into SIAM space.
  • Act as the acceptance of those policies and processes and own them within the team.
    Including maintenance therefore.
  • Support the contribution, sometimes lead, on the design of those policies and processes.
  • Support the contribution of the requirements for the design of those policies and processes.
  • Ensure that the policies and processes remain aligned to the target operating model and
    adjust/lead to change or amend where necessary.
  • Act as owner of the delivered policies and processes.
  • Create and own any policies and processes further required in order to meet the objective of the target operating model.
  • Adjust Policies and Processes as they move through the various phases of the digital
    strategy future target operating model.
  • Act as the Service Management subject matter expert for Service Catalogue Management.
  • Make recommendation to the people, policies and processes that supports the future target
    operating model.
  • Support the programme in the disaggregation of current incumbent.

 

Key Requirements:

  • An expert understanding of Service Catalogue Management in an evolving environment
  • Previously acted as SME for a transition to a SIAM model.
  • ITIL V3 expert level.
  • The ability to work alongside people to determine any capability deltas and construct a plan where necessary.
  • The ability to guide and carry out awareness sessions in order to knowledge transfer.
  • Experience of performing effectively to meet deadlines, maintaining focus in challenging
    situations and adapting to find solutions that meet the needs of stakeholders
  • The ability to determine goals and priorities effectively and is able to stipulate the time,
    activities and resources required to achieve the set goals
  • The ability to work independently
  • A proven track record of a team member and leader with experience of remote management.
  • Proven communication skills across multiple levels of the organisation, including senior
    management.
  • The ability to articulate messages across a variety of audiences.
  • ITIL V3 expert level.
  • Security Clearance: SC SOLE UK National

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Qualifications and experience relevant to the job role – please give full details within your CV document

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: PSR 1JP00058722
Interim Service Catalogue Manager - Hybrid Working
Client Category: Central Government Ministry

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: PSR 1JP00058722
Interim Service Catalogue Manager - Hybrid Working
Client Category: Central Government Ministry

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