Interim Service Analyst – Remote Working

Interim Service Analyst – Remote Working 150 150 tcl-admin
Interim Service Analyst - Remote Working
Leeds
Interim Position

PSR 1JP00053915

Posted: 14th January 2022 16:22
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  • Pay Rate:

    Up to £22.40 per hour pay range subject to IR35 status

  • Hours per Week:

    37

  • Anticipated 3 months

  • Leeds
What's involved with this role:

Interim Service Analyst -Remote Working - PSR 1JP00053915
Pay Rate: Up to £22.40 per hour pay range subject to IR35 status

This role is currently remote working.

Key Accountabilities:

  • To be responsible for incident and problem management activities, ensuring that incidents and problems are progressed, registered and categorised, as well as the timely provision of information to enable incident and problem resolution and prompt allocation as appropriate.
  • To work with suppliers and internal teams where further engagement is required to progress an incident or problem to timely resolution.

 

Key Requirements:

  • Incident Management
  • Problem Management
  • Stakeholder Management
  • Service Level Management
  • Application Support
  • Supplier Management
  • Knowledge Management
  • Communication

Desirable:

  • Experience of working in the public sector.
  • Security Clearance: full BPSS, if successful

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Qualifications and experience relevant to the job role – please give full details within your CV document

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: PSR 1JP00053915
Interim Service Analyst - Remote Working
Client Category: Central Government Ministry

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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