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Hosting Product Manager – IT Service Management *Re-opened*

Hosting Product Manager – IT Service Management *Re-opened* 150 150 tcl-admin
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Hosting Product Manager - IT Service Management *Re-opened*
London
Interim Position

PSR 1JP00067765

Posted: 28th February 2023 14:12
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  • Pay Rate:

    Up to £450 per day pay range subject to IR35 status

  • Hours per Week:

    37

  • Anticipated 6 months

  • London
What's involved with this role:

Interim Hosting Product Manager - IT Service Management - Hybrid Working – PSR 1JP00067765 *Re-opened*
Pay Rate: Up to £450 per day pay range subject to IR35 status

Location: Hybrid – London, Milton Keynes, or East Kilbride 2 days per week

Contract Length: 6 Months from Start Date

Existing security clearance is not a prerequisite but will always help.

JOB INFO:

A Hosting Product Manager is needed on a contract basis for approximately 6 months.

The Hosting Product Manager is a role within the Infrastructure Product portfolio, reporting to the Senior Hosting Product Manager for the product they manage.

You will be accountable for leading an application product through the product lifecycle, ensuring that the quality meets the needs of end users

Existing security clearance is not a prerequisite but will always help

What you’ll do:

  • Managing the product through the product lifecycle including discovery, alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Hosting Product Manager.
  • Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business
  • Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance.
  • Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes.
  • Supporting technical colleagues to manage and visualise the outcomes, prioritise work and meet the agreed minimum viable product, print and scope.
  • Providing timely progress reporting through the product lifecycle up to the Senior Hosting Product Manager to ensure the team is working towards the relevant service standards.
  • Collaborating with Service Partners, user researchers and engineers to understand the users needs and desires, prioritising and defining approaches to understanding the user stories.
  • Anticipating problems and implementing mitigations to defend against them, articulating problems and helping to resolve the problems.

 

Who you are:

  • Agile Working (Relevant skill level: practitioner)
  • Life-cycle perspective (Relevant skill level: working)
  • Product Ownership (Relevant skill level: practitioner)
  • User Focus (Relevant skill level: practitioner)
  • Problem Ownership (Relevant skill level: expert)

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Qualifications and experience relevant to the job role – please give full details within your CV document

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

 

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Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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Thank you for your interested in this job. Please use the form below to apply.

Please note we do not accept applications without a CV.
If you do not have a CV available right now, please click the "No CV?" button above and we will email you a reminder to add your CV to, when you can.

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: PSR 1JP00067765
Hosting Product Manager - IT Service Management *Re-opened*
Client Category: Central Government Ministry

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.


Job Ref: PSR 1JP00067765
Hosting Product Manager - IT Service Management *Re-opened*
Client Category: Central Government Ministry

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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