Education Welfare Officer – Children’s Service

Education Welfare Officer – Children’s Service 150 150 tcl-admin
Education Welfare Officer – Children’s Service
Contract / Temporary

Hillingdon RQ783032

Posted: 6th March 2023 16:49
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  • Pay Rate:

    £16.29 per hour PAYE

  • Hours per Week:

    36 Monday – Friday, normal working hours

  • This opening assignment is for 6-7 months

  • UXBRIDGE, London,

    UB8 1UW

What's involved with this role:

Temporary Education Welfare Office – Children & Young People’s Service

Reference no: Hillingdon RQ783032

Pay rate: £16.29 per hour PAYE

Role Length:  This opening assignment is for 6-7 months

Enhanced DBS required for this role

To manage a caseload where the prevailing issue is nonparticipation in education but may also include working with higher need families with complex and multiple difficulties involved in, or at risk of, being involved in crime, antisocial behaviour, disengagement with education and risk of homelessness or edge of care.  Also lower need families experiencing difficulties that are likely to become more complex and entrenched without a brief solution focused intervention.

Demand for support will come from a number of sources including schools and Academies who have identified school attendance concerns.

Key responsibilities:

  • Develop, implement and review evidence based intervention plans based on assessed needs, which address areas of concern with a focus on matters impacting on a child or a young person's participation in EET whilst promoting problems solving skills/strategies within the family. Plans may be for the family as a whole or specific to individual members.
  • Develop, implement and review Attendance Plans for pupils within the context of the early help assessment and team around the family methodology and be persistent in the engagement of families or individuals who may be resistant by using assertive, creative and practical engagement strategies.
  • Provide guidance, advice and training to parents on child and adolescent development, managing conflict and challenging behaviour and on the EET opportunities and pathways, where required.
  • Work and maintain effective communications with partner agencies and support family members in accessing and engaging with universal and targeted services as required.
  • Attend case conferences, statutory reviews, court and other meetings as required.
  • Maintain timely and concise electronic case records and written reports that evidence the work undertaken and the progress achieved.
  • Participate in Truancy Sweeps with team members and Metropolitan Police partners.
  • Support and challenge school and academy practices with regard to pupils being removed from roll.
  • Act as Keyworker (Participation) duty office as required.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


  • 5 GCSEs including Maths and English or NVQ level 3 in an appropriate field.
  • A recognised qualification in a related profession e.g. Education, youth work, child and family development).



  • At least two years’ experience of working in an Education Welfare, Inclusion or similar role.
  • Experience as an Education Welfare Officer or Education Social Worker
  • Knowledge of the role of local authorities in delivering educational services to schools, parents/carers and pupils is desirable
  • Effective administrative skills.
  • Experience of working with schools, Academies, FE and HE providers, training providers and employers in support of young people's participation.
  • Experience of maintaining accurate records on databases.
  • Experience of working in a timely manner to tight deadlines to achieve SMART objectives.


Knowledge & Skills:

  • Have a clear understanding of safeguarding and protecting families from risk and harm.
  • Good self-organisational skills, able to work independently and as part of a team.
  • Knowledge and understanding of the problems and difficulties faced by families and the ability to help them find constructive solutions.
  • A broad knowledge and understanding of Social care, Education and health legislation and services, and how they can support families.
  • Specific knowledge of legislation and practice in relation to children and young people's participation in education, employment and training.
  • Knowledge of child development and needs.
  • Able to form and maintain appropriate professional relationships and boundaries with children, young people and families to ensure effective engagement in agreed family interventions.
  • Able to be persistent, creative and tenacious in engaging with children, young people and families who present challenging behaviour and may be resistant to change.
  • A good understanding of how to work effectively with other professionals and service providers in a multi-agency environment.
  • Proficient use of Microsoft office packages to keep clear, written and electronic records and provide monitoring information as required.
  • Able to communicate with a range of audiences and produce high standard written communication such as letters, reports and witness statements.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. ***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
  6. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Hillingdon RQ783032
Education Welfare Officer – Children’s Service
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Hillingdon RQ783032
Education Welfare Officer – Children’s Service
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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