Temporary Business Support Officer (Admin and Clerical) (PT)

Temporary Business Support Officer (Admin and Clerical) (PT) 150 150 tcl-admin
Temporary Business Support Officer (Admin and Clerical) (PT)
Wembley, London
Contract / Temporary

Brent 5225010

Posted: 8th March 2023 16:59
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  • Pay Rate:

    £17.48 per hour PAYE

  • Hours per Week:

    15, Monday – Friday, part-time hours

  • This opening assignment is for 3 months

  • Wembley, London,

    HA9 0FJ

What's involved with this role:

Temporary Business Support Officer (Admin and Clerical) (PT)

Reference no: Brent 5225010

Pay Rate: £17.48 per hour PAYE

Role Length: This opening assignment is for 3 months

A Business Support Officer is needed to provide efficient and professional day to day administrative support to the Children and Young People department.

To develop a professional working relationship and network within the service areas which the post supports.

Key responsibilities:

  • Acting as the first point of contact within the Business Support Team, maintaining professional communications with internal and external stakeholders by taking responsibility for all post/telephone/email queries and handling them as appropriate.
  • Dealing with all administrative tasks required to ensure the department run smoothly, including financial procedures, such as raising purchase orders and invoices, processing client payments, in adherence to financial procedures and processes.
  • Ensure service providers’ queries are dealt with in a timely manner and be the link between internal departments and the provider.
  • Provide administrative support for panels and meeting across the department including scheduling, room bookings, sending notifications and invitations, preparing / circulating papers and taking accurate minutes.
  • Develop a professional relationship with internal and external panel members, providing administrative policies.
  • Identifying any potential issues with administrative processes and escalating to Senior Business Support Officers.
  • Assessing any service complaints received and escalating to a Senior Business Support Officer where appropriate.
  • Responsible for owning and proactively managing tasks to a successful conclusion whilst promoting the “Self-Serve” ethos across departments.
  • Ensuring the sharing of best practice with peer groups as appropriate.
  • Compile scheduled and ad-hoc reports as required.
  • Ensure all electronic and paper records are kept up to date and set up new records where required.
  • Always dealing with sensitive information in a highly confidential manner.
  • Handling and reconciling of petty cash where required.


“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:


  • Experience of following and adapting administrative processes to meet the service’s needs.
  • Experience of providing business support in a busy environment.
  • Demonstrable experience of accurate and timely data input and data management ensuring accuracy and confidentiality.
  • Significant experience of and competency in using standard Office Packages.
  • Demonstrable experience of acquiring expertise and understanding of a business.
  • Substantial experience of working in an information sensitive environment.
  • Experience of using defined business processes and giving guidance on them to colleagues.
  • Experience of minute taking.


  • Knowledge of standard Office packages e.g., Word, PowerPoint, and Excel.
  • Good working knowledge of process required to meet legislation, policies, and standards of Local Government.
  • Competent in all standard office IT packages e.g., Word, PowerPoint, Excel.

Skills/Technical skills:

  • Able to use information systems and databases to record service information and generate reports required by the service.
  • Ability to manage a complex and demanding workload and to prioritise tasks to achieve performance targets.
  • Ability to communicate effectively in oral and written form with a wide audience including staff, members of the public and outside organisations.
  • Ability to identify and undertake rational solutions to complex tasks.
  • Actively look for ways of improving services and outcomes for customers.
  • Highly organised with an excellent attention to detail.
  • Strong time management and multi-tasking skills to meet tight deadlines.
  • Exceptional team player.


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Please refer to the Role Requirements section above - your CV must address the requirements listed.


Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.


Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Brent 5225010
Temporary Business Support Officer (Admin and Clerical) (PT)
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.

Job Ref: Brent 5225010
Temporary Business Support Officer (Admin and Clerical) (PT)
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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