Desktop Product Manager – IT Services *Re-opened*

Desktop Product Manager – IT Services *Re-opened* 150 150 tcl-admin
Desktop Product Manager - IT Services *Re-opened*
Interim Position

PSR 1JP00065407

Posted: 19th December 2022 08:55
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  • Pay Rate:

    Up to £440 per day pay range subject to IR35 status

  • Hours per Week:


  • Anticipated 6 months

  • London
What's involved with this role:

Interim Desktop Product Manager - IT Services  -Hybrid Working –PSR 1JP00065407 *Re-opened*

Pay Rate: Up to £440 per day pay range subject to IR35 status

Location: Hybrid – London, Milton Keynes, or East Kilbride 2 days per week.

Contract: Anticipated 6 months.


A Desktop Product Manager - IT Services  is needed on a contract basis for approximately 6 months.

Existing security clearance is not a prerequisite but will always help.

The Desktop Product Manager is responsible for the product(s) within their scope, key responsibilities include:

  • Managing the product through the product lifecycle including discovery, alpha, beta, live states and decommission in line with the product roadmap as set out by the Senior Desktop Product Manager.
  • Ensuring the quality of their product, including continuous service improvement, ensuring that they meet the needs and expectations of the wider business
  • Building ITSM policies and processes into the ways of working for the product, working with ITSM practitioners to ensure compliance.
  • Identifying the best processes and delivery methods to use, including for measuring and evaluating outcomes.
  • Supporting technical colleagues to manage and visualise the outcomes, prioritise work and meet the agreed minimum viable product, print and scope.
  • Providing timely progress reporting through the product lifecycle up to the Senior Desktop Product Manager to ensure the team is working towards the relevant service standards.
  • Collaborating with Service Partners, user researchers and engineers to understand the users needs and desires, prioritising and defining approaches to understanding the user stories.
  • Anticipating problems and implementing mitigations to defend against them, articulating problems and helping to resolve the problems.


Key Skills:

  • Agile Working
  • Life-cycle perspective
  • Product Ownership
  • User Focus
  • Problem Ownership

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

“Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, not that they would exclude candidates willing to travel/relocate, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Qualifications and experience relevant to the job role – please give full details within your CV document

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for


NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: PSR 1JP00065407
Desktop Product Manager - IT Services *Re-opened*
Client Category: Central Government Ministry

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

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Job Ref: PSR 1JP00065407
Desktop Product Manager - IT Services *Re-opened*
Client Category: Central Government Ministry

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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