Administrator – Resources

Administrator – Resources 150 150 TCLRec
Administrator – Resources
CAMBRIDGE, Cambridgeshire
Contract / Temporary

VLA 5244468

Posted: 30th January 2024 12:55
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  • Pay Rate:

    £10.42 per hour PAYE/National Minimum Wage applies

  • Hours per Week:

    40 Monday – Friday, 08:30-17:00

  • This opening assignment is for 2-3 months

  • CAMBRIDGE, Cambridgeshire,

    CB4 0DN

What's involved with this role:

Temporary Administrator - Resources

Reference no: VLA 5244468

Pay rate: £10.42 per hour PAYE/National Minimum Wage applies

Hours per week: 40 Monday – Friday, 08:30-17:00

This opening assignment is for 2-3 months

City: CAMBRIDGE, Cambridgeshire

An Administrator is required to support the daily running of the depot and answering calls from colleagues and customers.

Key responsibilities:

  • Answer all inbound calls in a polite and professional manner logging the details accurately in Salesforce.com.
  • Data check, interrogation and input/update into spreadsheets.
  • Data update from spreadsheet information into bespoke software. Interrogating/investigating data and reporting outcomes.
  • Processing information/documentation requests.
  • Waste collection round checking, progress of rounds, reporting to management team where issues identified. Reallocation of work between waste collection rounds. Operation of weighbridge for incoming and outgoing waste for export, inputting of tickets, photographs, weighbridge ticket update.
  • Dealing with visitors - organising meetings and rooms, refreshments etc. Stationery ordering.
  • Build strong relationships with both external and internal customers. Ensure prompt resolution of complaints with a strong focus on customer retention.
  • Assist credit control with outstanding debts by way of query resolution.
  • Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in Salesforce.com.
  • Fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company’s Health & Safety policies and procedures and any relevant legislation.
  • Undertake any other such duties as may reasonably be required within the Service Centre. Undertake any training and development as required. Support the Administration Coordinator in ad hoc projects.

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

Experience:

  • Previous administration experience.
  • Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
  • Waste industry experience would be beneficial.

 

Skills & Abilities:

  • Good people management skills.
  • Good communication skills both written and verbal.
  • Numerate and PC literate with good telephone manner and interpersonal skills.
  • Ability to work on own initiative in high pressure environment.
  • Attention to detail skills.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

 

***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.

 

SC

Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: VLA 5244468
Administrator – Resources
Client Category: Private Sector

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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If you do not have a CV available right now please use this form to send yourself a reminder. When your CV is available, simply click the link in the email or alternatively reply to that email with your attached your CV.


Job Ref: VLA 5244468
Administrator – Resources
Client Category: Private Sector

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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