Adult Social Care Contract Manager – Transport

Adult Social Care Contract Manager – Transport 150 150 TCLRec
Adult Social Care Contract Manager - Transport
LEICESTER, Leicestershire
Interim Position

Leicestershire TCL 0007 F0CF / 1

Posted: 14th September 2023 09:45
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  • Pay Rate:

    £25.00 per hour PAYE

  • Hours per Week:

    37 Monday – Friday, normal working hours

  • This opening assignment is for 3-4 months

  • LEICESTER, Leicestershire,

    LE3 8RA

What's involved with this role:

Interim Adult Social Care Contract Manager - Environment & Transport

Reference no: Leicestershire TCL 0007 F0CF / 1

Pay rate: £25.00 per hour PAYE

Hours per week: 37 Monday – Friday, normal working hours

This opening assignment is for 3-4 months

City: LEICESTER, Leicestershire

Office based role 

An Adult Social Care Contract Manager with contractual experience in either transport or Adult Social care is required to assist in the effective, efficient and legally compliant delivery of passenger transport services, predominantly for elderly residents.

Key responsibilities:

  • Ensure that the services are delivered for the benefit of the people of Leicestershire.
  • Maintain positive and cooperative working relationships with customers and colleagues within the team and across the service.
  • Ensure activities are delivered in the most efficient and effective manner as possible.
  • Let, manage, monitor and renew passenger transport contracts ensuring contract compliance and acceptable levels of service provision.
  • Negotiate with transport providers over the resolution of transport problems.
  • Assist in the negotiation with transport providers on the implementation of improvements to public transport services.
  • Manage the transport databases within the team and liaise with schools and others to ensure their accuracy.
  • Support delivery of service information and updates on home to school transport services including responding to requests, enquiries and complaints in both the planning and operation of transport services.
  • Manage the impact of roadworks on contract services.
  • Manage the allocation of users to transport and the organisation of transport activities.


NB: Please feel free to apply to us direct via job[email protected] by quoting the job reference and job title exactly.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:


  • Degree or equivalent relevant qualification plus experience negotiating with external contractors.
  • BTEC Higher or equivalent in relevant field or full experience as below.


Experience & Knowledge:

  • Contractual experience in either transport or Adult Social care. Working within a contract management environment.
  • Experience of negotiating with external contractors and working collaboratively with partners and influencing outcomes.
  • Experience of analysis of statistical information of a complex nature and compilation of performance and/or other management statistics.
  • Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
  • Co-ordinating and ensuring efficient operation of transport services.
  • Implementing continuous improvements in a service provision environment.
  • Sound knowledge of legislation relevant to transport provision including the Transport Acts 1985 and 2000 desirable.


Skills & Abilities:

  • Excellent attention to detail skills.
  • Project Management skills.
  • Ability to work well within a team.
  • Ability to work to tight deadlines and manage extended workloads during periods of peak activity.
  • Strong communication skills, both verbal and written, demonstrating tact, diplomacy and assertiveness.
  • Ability to liaise sympathetically and calmly with parents, carers and external organisations.
  • Assertive, not easily influenced.
  • Ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
  • Ability to travel to locations across the County as required.
  • Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).


***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.



Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Leicestershire TCL 0007 F0CF / 1
Adult Social Care Contract Manager - Transport
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

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Job Ref: Leicestershire TCL 0007 F0CF / 1
Adult Social Care Contract Manager - Transport
Client Category: Local Authority

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