Safer Communities Senior Officer – ASB & Statutory Nuisance

Safer Communities Senior Officer – ASB & Statutory Nuisance 150 150 tcl-admin
Safer Communities Senior Officer - ASB & Statutory Nuisance
CATFORD, London
Interim Position

Lewisham 0006 DF28 / 1

Posted: 20th December 2022 11:20
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  • Pay Rate:

    £23.32 per hour PAYE

  • Hours per Week:

    35 Monday – Friday, normal working hours

  • This opening assignment is for 3 months

  • CATFORD, London,

    SE6 4RU

What's involved with this role:

Interim Safer Communities Senior Officer - ASB and Statutory Nuisance

Reference no: Lewisham 0006 DF28 / 1

Pay rate: £23.32 per hour PAYE

Please note that the pay rate for this role is likely to be uplifted to reflect a higher than standard holiday allocation

Enhanced DBS required for this role

Hybrid role

This role will include regular out of hours working to undertake enforcement functions and complete compliance inspections. Candidates must be available to work routinely outside office hours, including evenings, nights and weekend working on a rota basis.

Car driver with valid license and insurance or ability to travel throughout the county

To respond, investigate and where appropriate perform enforcement and regulatory functions to address complaints around the areas of community safety and crime, anti-social behaviour and statutory nuisance. Provide a timely response to complainants and Councillors according to set protocols and procedures, ensuring that complaints are appropriately investigated and actioned and necessary referrals made to support services and both internal and external partners.

Facilitate the identification of particular pockets/hotspots of concern in relation to anti-social behaviour (ASB)and environmental protection across Lewisham and to promote better partnership working with both statutory and voluntary agents. Set up, operate and monitor preventative and enforcement measures and initiatives to resolve such issues.

Provide advice and assistance to a range of external agencies including private landlords and homeowners, registered social landlords and the business community to tackle anti-social behaviour and statutory nuisances using a broad range of interventions including preventative and legal remedies. To act as responsible authority under the Licensing Act 2003 in regard to environmental noise nuisance, to include making representations on licence applications, attending committee hearings to provide evidence and where necessary attend court for appeal and legal proceedings.

Key responsibilities:

  • Lead on and coordinate the day to day the delivery of work for team, overseeing the distribution of work to officers and ensuring all incoming work is appropriately actioned.
  • Assist the Safer Communities Operation Manager with the delivery of effective enforcement service.
  • Manage a demanding and often complex caseload of complaints related to community safety, ASB and statutory nuisance issues, and to respond, investigate and where appropriate take
  • enforcement action to address these complaints.
  • Respond to victims of crime and anti-social behaviour in a timely manner, recognising levels of risk and vulnerability, and adhering to set key performance indicators and legislation such as the community trigger.
  • Provide expert knowledge and advice to complainants and other partner agencies on the requirements of the Anti-Social Behaviour, Crime & Policing Act 2014, Crime and Disorder Act 1998, Environmental Protect Act 1990, Prevention of Damage by Pests Act 1949, and all other relevant legislation to the role.
  • Undertake appropriate enforcement action according to relevant legislation and local enforcement policy using intervention tools and enforcement powers.
  • Investigate complaints using a variety of methods including witnessing statutory nuisances taking place, installing noise and camera equipment where required, taking statements, gathering community impact statements and collecting diary sheets in order to undertake enforcement action. Take enforcement action by using a range of tools including service statutory notices, warning letters, fines and prosecution.
  • Prepare case reports, prosecution files and briefings for legal representatives and make recommendations for legal proceedings including the initial determination as to whether there is sufficient evidence and if the case is in the public interest to pursue. Conduct Pace Interviews where appropriate.
  • Attend court to present evidence as part of enforcement action taken.
  • Participate in the delivery of the council’s out of hours nuisance response service and to carry out related enforcement during the operational hours of the out of hours service by carrying out site visits in accordance with the departmental procedures on a rota basis as required by service needs. Work out of usual office hours to witness nuisances as required to complete investigations. This may be during week days outside of the regular out of hour’s nuisance response service at weekends.

 

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Experience:

  • Significant experience of working in the areas of Crime reduction, Community Safety, ASB, Noise Nuisance and statutory nuisance.
  • Substantial practical experience in undertaking enforcement action.
  • High level of problem solving experience.
  • Experience of partnership working, and awareness of the advantages and challenges this can bring.
  • Experience of providing advice to members of the public, staff and professionals.
  • Experience of delivering projects and of drafting formal written responses to corporate complaints to a high standard.
  • Experience in service user and community engagement.
  • Experience of preparing and giving of evidence in court and/or public inquiries.

Knowledge:

  • Good understanding of the current local and national agendas in relation to community safety and crime, anti-social behaviour and statutory nuisance.
  • Detailed knowledge of case work and legislative requirements related to Anti-social behaviour and statutory nuisance.
  • Good understanding of Local Authority duties, powers, and resources in general, and detailed knowledge of local authorities’ specific powers in relation to anti-social behaviour and statutory nuisance.
  • Awareness of the principles and application of RIPA, PACE & CPIA.

 

Skills:

  • Excellent communications skills, both written and verbal.
  • Excellent interpersonal skills, with the ability to listen and understand the need of the client or customer and be able to deliver appropriate and innovative solutions.
  • Excellent monitoring and reporting skills and ability to interpret and process complex information and reach valid conclusions.
  • Have the creativity to produce innovative solutions to complex issues spanning multiple organisations and people.
  • Excellent IT skills.
  • High standards required to prepare reports as required for a range of audiences.
  • Proven skills in public engagement and services that interact with the public.
  • Project management skills.
  • Car driver with valid license and insurance or ability to travel throughout the county.

 

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:

  1. Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
  2. Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
  3. Your availability to work either immediately, or at short notice.
  4. Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
  5. Full Driving licence, access to a vehicle or access to means of mobility support.
  6. ***Qualification details and any other experience/skills relevant to the job role to help support your application (and help us to help you!) – please give full details within your CV document.
  7. Please refer to the Role Requirements section above - your CV must address the requirements listed.

 

Other preferable/desirable details to include on your CV, if applicable:

  1. Any local authority/public sector experience
  2. Any relevant qualifications held or being studied for.

SC

 

Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via [email protected] but please quote both the job reference and job title exactly as they appear below:
Job Ref: Lewisham 0006 DF28 / 1
Safer Communities Senior Officer - ASB & Statutory Nuisance
Client Category: Local Authority

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

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Job Ref: Lewisham 0006 DF28 / 1
Safer Communities Senior Officer - ASB & Statutory Nuisance
Client Category: Local Authority

CV Tips

Your CV needs to be current with your most recent role. We won’t be able to submit it with any unexplained gaps in employment. It will save time and improve your chances of success if we can put your CV forward immediately without having to ask for revisions.

Your CV must cover the “Essential Requirements” of the role. Ideally you will address the “Essential Requirements” on each job description page directly, in a bullet point list. Please include any DBS details and other qualifications called for.

Your CV should clearly state that you are available to start work either immediately, or at short notice. In general, our clients are unable to work with notice periods of more than 1 week from the point at which a role is offered, 2 weeks at the very most.

We do not put forward covering letters, so please ensure that your CV in contains all relevant information being called for.

We recommend that you consider sending us a CV suitably tailored CV for each role that you apply for. Job board aggregator sites will generally store only one version of your CV, which can be a bit limiting, so this is to your advantage.

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