Interim Safer Communities Senior Officer - ASB and Statutory Nuisance

Reference no: Lewisham 0006 DF28 / 1

Pay rate: £23.32 per hour PAYE

Please note that the pay rate for this role is likely to be uplifted to reflect a higher than standard holiday allocation

Enhanced DBS required for this role

Hybrid role

This role will include regular out of hours working to undertake enforcement functions and complete compliance inspections. Candidates must be available to work routinely outside office hours, including evenings, nights and weekend working on a rota basis.

Car driver with valid license and insurance or ability to travel throughout the county

To respond, investigate and where appropriate perform enforcement and regulatory functions to address complaints around the areas of community safety and crime, anti-social behaviour and statutory nuisance. Provide a timely response to complainants and Councillors according to set protocols and procedures, ensuring that complaints are appropriately investigated and actioned and necessary referrals made to support services and both internal and external partners.

Facilitate the identification of particular pockets/hotspots of concern in relation to anti-social behaviour (ASB)and environmental protection across Lewisham and to promote better partnership working with both statutory and voluntary agents. Set up, operate and monitor preventative and enforcement measures and initiatives to resolve such issues.

Provide advice and assistance to a range of external agencies including private landlords and homeowners, registered social landlords and the business community to tackle anti-social behaviour and statutory nuisances using a broad range of interventions including preventative and legal remedies. To act as responsible authority under the Licensing Act 2003 in regard to environmental noise nuisance, to include making representations on licence applications, attending committee hearings to provide evidence and where necessary attend court for appeal and legal proceedings.

Key responsibilities:

• Lead on and coordinate the day to day the delivery of work for team, overseeing the distribution of work to officers and ensuring all incoming work is appropriately actioned.
• Assist the Safer Communities Operation Manager with the delivery of effective enforcement service.
• Manage a demanding and often complex caseload of complaints related to community safety, ASB and statutory nuisance issues, and to respond, investigate and where appropriate take
• enforcement action to address these complaints.
• Respond to victims of crime and anti-social behaviour in a timely manner, recognising levels of risk and vulnerability, and adhering to set key performance indicators and legislation such as the community trigger.
• Provide expert knowledge and advice to complainants and other partner agencies on the requirements of the Anti-Social Behaviour, Crime & Policing Act 2014, Crime and Disorder Act 1998, Environmental Protect Act 1990, Prevention of Damage by Pests Act 1949, and all other relevant legislation to the role.
• Undertake appropriate enforcement action according to relevant legislation and local enforcement policy using intervention tools and enforcement powers.
• Investigate complaints using a variety of methods including witnessing statutory nuisances taking place, installing noise and camera equipment where required, taking statements, gathering community impact statements and collecting diary sheets in order to undertake enforcement action. Take enforcement action by using a range of tools including service statutory notices, warning letters, fines and prosecution.
• Prepare case reports, prosecution files and briefings for legal representatives and make recommendations for legal proceedings including the initial determination as to whether there is sufficient evidence and if the case is in the public interest to pursue. Conduct Pace Interviews where appropriate.
• Attend court to present evidence as part of enforcement action taken.
• Participate in the delivery of the council’s out of hours nuisance response service and to carry out related enforcement during the operational hours of the out of hours service by carrying out site visits in accordance with the departmental procedures on a rota basis as required by service needs. Work out of usual office hours to witness nuisances as required to complete investigations. This may be during week days outside of the regular out of hour’s nuisance response service at weekends.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:

Experience:

• Significant experience of working in the areas of Crime reduction, Community Safety, ASB, Noise Nuisance and statutory nuisance.
• Substantial practical experience in undertaking enforcement action.
• High level of problem solving experience.
• Experience of partnership working, and awareness of the advantages and challenges this can bring.
• Experience of providing advice to members of the public, staff and professionals.
• Experience of delivering projects and of drafting formal written responses to corporate complaints to a high standard.
• Experience in service user and community engagement.
• Experience of preparing and giving of evidence in court and/or public inquiries.

Knowledge:

• Good understanding of the current local and national agendas in relation to community safety and crime, anti-social behaviour and statutory nuisance.
• Detailed knowledge of case work and legislative requirements related to Anti-social behaviour and statutory nuisance.
• Good understanding of Local Authority duties, powers, and resources in general, and detailed knowledge of local authorities’ specific powers in relation to anti-social behaviour and statutory nuisance.
• Awareness of the principles and application of RIPA, PACE & CPIA.

Skills:

• Excellent communications skills, both written and verbal.
• Excellent interpersonal skills, with the ability to listen and understand the need of the client or customer and be able to deliver appropriate and innovative solutions.
• Excellent monitoring and reporting skills and ability to interpret and process complex information and reach valid conclusions.
• Have the creativity to produce innovative solutions to complex issues spanning multiple organisations and people.
• Excellent IT skills.
• High standards required to prepare reports as required for a range of audiences.
• Proven skills in public engagement and services that interact with the public.
• Project management skills.
• Car driver with valid license and insurance or ability to travel throughout the county.

NB: Please feel free to apply to us direct via [email protected] by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.

If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.