Housing Options Adviser – Housing Support & Prevention
Reference no: Haringey 98249
Pay Rate: £15.95 ph PAYE, noting that Ltd/Umbrella company rates may also apply[temporary, but potentially long term role, subject to extension by the client]
- Where this vacancy is based:
London N15 5
- What’s involved with this role:
To provide comprehensive, expert advice on a wide range of affordable housing options (including home ownership, private rented accommodation and initiatives designed to promote housing mobility and tackle overcrowding and under occupation) for people who are in housing need and living in, or have a connection with, Haringey.
To work proactively with local advice, support and accommodation providers to promote the use of affordable housing options, as a viable alternative to social rented housing, in order to encourage independence, improve housing conditions, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Duties to include:
- Provide expert, comprehensive advice and information on housing options, in line with Council policy and service standards, to prevent homelessness, improve housing conditions, reduce rough sleeping and deliver settled housing solutions.
- Actively promote the take-up of the sanctuary scheme, family mediation and the rental deposit schemes as a means of preventing homelessness and ensuring that applicants are able to make informed choices and move successfully into a settled home without the need for temporary accommodation.
- Ensure that the Housing Options Service is culturally sensitive, challenges discrimination and is delivered in a manner that is welcoming and accessible to vulnerable adults, people whose first language is not English, and people who have a disability, a learning difficulty or find it difficult to read or write.
- Develop and maintain close working relations with Council services and a wide range of other stakeholders, in order to facilitate the flow of information, encourage joint working and co-operation, achieve the prompt resolution of complex problems, and ensure that, even where an input is required from a number of teams, service delivery is well co-ordinated and the service user is kept fully informed of developments.
- Work collaboratively with a broad cross-section of services and agencies, raising awareness of the Housing Options Service and encouraging joint working, in order to prevent homelessness, resolve service users’ housing problems, and provide homeless people with suitable settled accommodation.
- Maintain a good understanding and awareness of Haringey’s policies and procedures for safeguarding children, vulnerable adults and people affected by domestic violence, and alert Children’s Services and/or Adult Social Care where it is suspected that a child or vulnerable adult might be being abused, neglected or harmed, or that a child is residing with a perpetrator of domestic violence.
- Ensure that all service requests are dealt with appropriately in accordance with the Council’s policies, procedures and service standards.
N.B. – If, when replying, you fail to quote the Job Title & Vacancy Reference No. your application will be AUTOMATICALLY REJECTED.
- Giving yourself the best chance of success:
- Please make sure that your CV is up to date and explains any gaps in employment.
- Your CV must cover the “Essential Requirements” (see below) of the role, including any DBS details and other qualifications called for.
- TO AVOID BEING REJECTED your CV should clearly state that you are AVAILABLE TO START WORK IMMEDIATELY OR AT SHORT NOTICE.
- WE CANNOT USE INFORMATION IN COVERING LETTERS, SO YOUR CV MUST CONTAIN ALL RELEVANT INFORMATION
- We recommend that you consider sending us (see * below) a suitably ‘tailored’ CV for each role that you apply for, listing somewhere near the top of your CV any key skills, experience and qualifications that relate specifically to this vacancy.
- “Essentials” – The following requirements must be highlighted on your CV itself and NOT in a covering letter:
- UK working experience
- Availability to work – CV should state either immediate or at short notice
- Minimum of 12 months recent Housing Options Adviser experience, preferably within a similar role or context and ideally within a public sector organisation
- A good understanding and awareness of housing issues, and of government policy relating to homelessness.
- Literate and numerate.
- Experience of casework management.
- Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
- Experience of providing advice on housing and homelessness issues and/or entitlement to welfare benefits and tax credits.
- Excellent listening and customer care skills.
- Excellent communication skills (verbal and written) and the ability to influence a variety of audiences, including landlords, mortgage lenders, Members and the Council’s partners
- Fully proficient at using IT systems, with a good working knowledge of Microsoft Windows and Office packages
- Other preferable/desirable details to include on your CV, if applicable:
- Educated to ‘A’ level standard.
- Knowledge of the homelessness legislation and its application.
- Knowledge of landlord and tenant law, the possession grounds relating to rented and mortgaged property, and the eligibility criteria for in-work and out-of-work welfare benefits and tax credits.
- Full driving licence and access to own transport.
- Ability to work evenings and weekends when required.
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for
- Client: Public sector organisation
- Division(s)/Disciplines involved: Housing Support & Prevention / Housing Officer
- Anticipated Length of Assignment: All of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis. This opening assignment is for 3 months.
- Hours per week: 35-37 Monday – Friday, normal working hours
- Pay Basis: All vacancies are advertised at Triumph’s in-house PAYE rates of pay. We do, however, encourage all of our temps to actively consider the advantages of working their assignments via one of our external payroll company partners. Such (“umbrella”) arrangements are also PAYE based, but under them, most temps find themselves significantly better off in cash terms. More of this should you be appointed to the role …
*IF YOU WISH TO SEND A CV THROUGH TO US AS AN ALTERNATIVE TO APPLYING ON LINE, YOU MAY EMAIL IT DIRECTLY THROUGH TO:
…….but you must always remember to quote the reference number for the job in question, without which we will be unable to match your CV to the vacancy, given the number of applications that we receive each day. Please do note, however, that if the vacancy is no longer showing on the site it will no longer be live and you won’t necessarily get a reply from us if that is the case.
Please do not contact us requesting progress updates.
We read every CV sent to us, but due to high volumes are not able to respond to all unsuccessful applications, particularly where CVs do not address the “essentials” requested. You will, however, always hear from us by email if we are able to take your CV forward to the next stage.
Please note that we check all ads at least once per day to ensure that the underlying roles remain live.
Triumph Consultants Limited